Improving bill payment experience through bKash

Improving bill payment experience through bKash

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2022.

Manylion Llyfryddiaeth
Prif Awdur:	Ghosh, Shuvashis
Awduron Eraill:	Rahman, Syed M
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2023
Pynciau:	bKash Pay Bill MFS Mobile Finance Financial Institution Mobile App Merchants Agents Telebanking Mobile telecommunication
Mynediad Ar-lein:	http://hdl.handle.net/10361/17776

Eitemau Tebyg

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
gan: Benazir, Nafisa Sadaf
Cyhoeddwyd: (2023)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
gan: Momoshad, Shams Munawar
Cyhoeddwyd: (2022)

Analyzing the future of bKash payment service
gan: Siddik, Md. Asif
Cyhoeddwyd: (2018)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
gan: Sultana, Nahida
Cyhoeddwyd: (2023)

Mobile financial service of bKash with app
gan: Shabuj, Md. Shariful Alam
Cyhoeddwyd: (2022)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
gan: Jamil, Md. Zubayer
Cyhoeddwyd: (2023)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
gan: Hossain, Md. Zubair
Cyhoeddwyd: (2021)

Analyzing the customer’s perception about the service quality of customer service team of bKash
gan: Alam, Tasnova
Cyhoeddwyd: (2018)

Evolution of cashless society: a study from Bangladesh perspective
gan: Rahman, S M Jahidur
Cyhoeddwyd: (2024)

The effect of POSM tools on users’ acceptability of bKash
gan: Binte Ali, Nabila
Cyhoeddwyd: (2023)

Transaction monitoring in bKash Limited in global perspectives
gan: Zaman, Tashfia Rifa
Cyhoeddwyd: (2020)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Evaluation of supply chain process in mobile financial service bKash
gan: Datta, Trina
Cyhoeddwyd: (2018)

A study on the effectiveness of the virtual recruitment process of new hires during the pandemic situation
gan: Hoque, Fatema Sanzida
Cyhoeddwyd: (2022)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
gan: Ahmed, Nafisa
Cyhoeddwyd: (2022)

Financial performance analysis of bKash Limited of last 5 years
gan: Saha, Sauptik
Cyhoeddwyd: (2024)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
gan: Moon, Moneimul Islam
Cyhoeddwyd: (2023)

Popularizing MFS (bKash) among the female population in Bangladesh
gan: Sobhan, Kazi Nayeer
Cyhoeddwyd: (2021)

The impact of training & development and effective communication on employee engagement: a study on bKash
gan: Ananna, Afrin Jahan
Cyhoeddwyd: (2024)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
gan: Jahan, Md. Tasnim
Cyhoeddwyd: (2020)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
gan: Alvi, Nagib Mahfuz
Cyhoeddwyd: (2024)

MFS the missing puzzle piece to cashless Bangladesh? - a report on bKash
gan: Ansar, Tazrian Binte
Cyhoeddwyd: (2024)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
gan: Kabir, Shadman Sakibul
Cyhoeddwyd: (2022)

Talent management and retention at bKash Limited
gan: Khan, Shabrina Siddique
Cyhoeddwyd: (2024)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
gan: Chowdhury, Tasfia Tasnim
Cyhoeddwyd: (2021)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
gan: Fahim, Abdullah Al
Cyhoeddwyd: (2024)

The potential data and financial risk of MFS (Mobile Financial Services) in Bangladesh
gan: Hasan, Hasibul
Cyhoeddwyd: (2024)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
gan: Hossain, Tashnin
Cyhoeddwyd: (2019)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Supply chain model of mobile financial industries
gan: Misha, Tahmina Anwar
Cyhoeddwyd: (2019)

Application of proactive planning for optimizing the recruitment process of bKash Limited: a study on enhancing effectiveness
gan: Tasneem, Promity
Cyhoeddwyd: (2024)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
gan: Tanzim, Munira
Cyhoeddwyd: (2019)

Exploratory data analysis and success prediction of Google Play Store apps
gan: Mueez, Abdul, et al.
Cyhoeddwyd: (2019)

How non-brand shops and customers are getting benefitted through MFS (mobile financial service) like Bkash
gan: Rashid, Md. Hasibur
Cyhoeddwyd: (2024)

Fraud risk management of bKash Limited
gan: Shahrin, Shemonti
Cyhoeddwyd: (2018)

Impact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKash
gan: Saarmean, Rubaiat
Cyhoeddwyd: (2021)

Analyzing the consumers’ increasing usage of Internet to make calls through Mobile Apps over Voice (Minutes) in Bangladesh
gan: Haque, Mohammad Shad
Cyhoeddwyd: (2020)

Importance of content marketing for mobile financial service providers
gan: Awal, Aneeqa Mehnaz
Cyhoeddwyd: (2021)

Comparative analysis of bKash Limited
gan: Alam, Nur-E-
Cyhoeddwyd: (2014)

Risk assessment of products in bKash
gan: Rubaiyat, Iffat
Cyhoeddwyd: (2020)