An Analysis of Customer Satisfaction at City Bank Limited

An Analysis of Customer Satisfaction at City Bank Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

ग्रंथसूची विवरण
मुख्य लेखक:	Siddique Rafi, Ashfaqul Islam
अन्य लेखक:	Ahmed, Md. Shamim
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2023
विषय:	Customer Satisfaction Customer services > Bangladesh > Marketing.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/17749

समान संसाधन

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Customer satisfaction on customer service of IFIC Bank limited
द्वारा: Mondal, Tanushree
प्रकाशित: (2021)

Customer service and satisfaction of Agrani Bank Limited
द्वारा: Afroz, Sadia
प्रकाशित: (2018)

Customer satisfaction of Mercantile Bank Limited
द्वारा: Rodela, Kasphia Mehajabin
प्रकाशित: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

Customer satisfaction on service quality of EXIM Bank
द्वारा: Silma, Nowshin Subah
प्रकाशित: (2024)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
द्वारा: Alam, Farzana
प्रकाशित: (2022)

Customer satisfaction of The City Bank Limited
द्वारा: Tanzim, Kishwar Kaniz
प्रकाशित: (2019)

Customer satisfaction of Triangle Services Limited
द्वारा: Islam, Mohammad Saiful
प्रकाशित: (2024)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
द्वारा: Momen, MD Moksudul
प्रकाशित: (2024)

Customer satisfaction to Expressions Limited
द्वारा: Mahmud, Md. Riaz
प्रकाशित: (2020)

Analysis on retail banking and customer satisfaction of One Bank
द्वारा: Rahman, MD. Mahbubur
प्रकाशित: (2017)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
द्वारा: Islam, Sanjida
प्रकाशित: (2016)

Evaluating customer satisfaction in general banking of The Premire Bank Limited
द्वारा: Nayeem, Fahmid Jahan
प्रकाशित: (2013)

Identifying customer satisfaction level of BRAC Bank general banking activities
द्वारा: Mahnaz, Samanta
प्रकाशित: (2019)

Effect of rebranding on the customer satisfaction of Foodpanda Bangladesh Limited
द्वारा: Hassan, Mainuddin
प्रकाशित: (2018)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
द्वारा: Islam, Md. Aminul
प्रकाशित: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
द्वारा: Yousuf, M. Ashrafuzzaman
प्रकाशित: (2021)

Customer satisfaction level of Al-Arafah Islami Bank Limited
द्वारा: Shahed, Ariful Alam
प्रकाशित: (2015)

Impact of digitalization of service request (information update) for customer satisfaction
द्वारा: Nova, Sanjana Azad
प्रकाशित: (2023)

Customer satisfaction and general operations of Rupali Bank
द्वारा: Tripti, Ayesha Ferdousi
प्रकाशित: (2017)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
द्वारा: Sakib, Saadman
प्रकाशित: (2018)

Customer service and satisfaction of Janata Bank
द्वारा: Nayeem, Jannatul
प्रकाशित: (2019)

Customer satisfaction on general banking of Mercantile Bank Limited
द्वारा: Faizah, Humayra
प्रकाशित: (2017)

Customer satisfaction of Shahjalal Islami Bank Limited.
द्वारा: Anjum, Shamiha
प्रकाशित: (2018)

Measuring the level of customer satisfaction on ATM services of ADC center, The City Bank Limited
द्वारा: Afrin, Sumya
प्रकाशित: (2016)

Customer satisfaction of Standard Bank Ltd.
द्वारा: Zaman, Tazrin
प्रकाशित: (2017)

The relationship between customer satisfaction & employee satisfaction
द्वारा: Uddin, Riaz
प्रकाशित: (2014)

E-banking services and customer behavior analysis of Agrani Bank Limited
द्वारा: Biswas, Soumithra
प्रकाशित: (2023)

Customer satisfaction in public banks: a study on Janata Bank Limited
द्वारा: Ershad, Shah Zafar
प्रकाशित: (2017)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
द्वारा: Rashid, Kamrun Nahar
प्रकाशित: (2019)

Customer satisfaction of Berger Paints Bangladesh Limited
द्वारा: Zaman, Md. Sanjid
प्रकाशित: (2021)

Evaluation of customer satisfaction level at BRAC bank limited : graphics building branch
द्वारा: Choudhury, Ahmed Abir
प्रकाशित: (2013)

Customer service and satisfaction analysis at Prime Bank Ltd.
द्वारा: Jihan, Jaky All Naiem
प्रकाशित: (2024)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
द्वारा: Akhtar, Jasmin
प्रकाशित: (2013)

Evaluation of customer satisfaction of United Commercial Bank Limited
द्वारा: Ahmed, Naziat
प्रकाशित: (2017)

An overview of Daraz Bangladesh and its operations from vendor to customer
द्वारा: Mimo, Mashuq Bin Mizan
प्रकाशित: (2018)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
द्वारा: Bhattacharjee, Mukti
प्रकाशित: (2017)

Customer satisfaction level of Standard Bank Limited
द्वारा: Anjum, Sabab Al
प्रकाशित: (2018)