Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd.

Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd.

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2010.

Manylion Llyfryddiaeth
Prif Awdur:	Islam, Sonia
Awduron Eraill:	Malik, Farhana Nur
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2012
Pynciau:	Business administration
Mynediad Ar-lein:	http://hdl.handle.net/10361/1753

Eitemau Tebyg

Assessing customer satisfaction of Shahjalal Islami Bank Limited
gan: Mahbub, Shejoty
Cyhoeddwyd: (2014)

Customer satisfaction level of Al-Arafah Islami Bank Limited
gan: Shahed, Ariful Alam
Cyhoeddwyd: (2015)

An analysis of customer satisfaction at the Premier Bank Ltd.
gan: Shanta, Mehenaj Jabin
Cyhoeddwyd: (2012)

Customer loyalty of Super Thai Plastic Ltd.
gan: Rahman, Reaz
Cyhoeddwyd: (2015)

Customer Satisfaction of Grameen Phone Ltd.
gan: Mouli, Marzana Moslem
Cyhoeddwyd: (2012)

Customer satisfaction on general banking activities of Shahjalal Islami Bank Ltd.: a study on Mirpur branch
gan: Rahman, A.H.M.Nahid
Cyhoeddwyd: (2014)

Consumer investment services to the customer of Islami Bank Bangladesh Limited
gan: Zaman, Akramina
Cyhoeddwyd: (2014)

The correlation between satisfaction of the value added services and customer loyalty of Banglalink Digital Communication Ltd.
gan: Sultana, Razia
Cyhoeddwyd: (2014)

Dealer/ customer satisfaction survey-CEAT Bangladesh Ltd.
gan: Upoma, Raihana Azim
Cyhoeddwyd: (2014)

Customer satisfaction gap analysis and brand loyalty of prepaid subscribers of Airtel Bangladesh Limited
gan: Saha, Anindya Kumar
Cyhoeddwyd: (2014)

General banking and customer service of Shahjalal Islami Bank Limited
gan: Nusrat, Safia
Cyhoeddwyd: (2014)

Customer satisfaction on retail banking of the Trust Bank Ltd.
gan: Nazneen, Zubayda
Cyhoeddwyd: (2014)

Customer satisfaction on credit cards of the City Bank Ltd.
gan: Haider, S.M. Lutful
Cyhoeddwyd: (2014)

Customer satisfaction level of Standard Bank Limited
gan: Chakma, Pramiti
Cyhoeddwyd: (2014)

Level of customer satisfaction at Premier Bank Ltd & way to improve it
gan: Fatema-Tuz-Zohara
Cyhoeddwyd: (2013)

Customer satisfaction analysis on general banking of Social Islami Bank Limited (SIBL)
gan: Rahman, Sinthia
Cyhoeddwyd: (2015)

Identify the parameter of customer satisfaction of Grameenphone Ltd.
gan: Shahid, Subrina
Cyhoeddwyd: (2015)

Customer satisfaction of Grameenphone limited
gan: Md. Harun-Or-Rashid
Cyhoeddwyd: (2011)

Customer satisfaction level of United Commercial Bank Limited
gan: Islam, Md. Mahmudul
Cyhoeddwyd: (2014)

Marketing activities and customer satisfaction survey of Holcim (Bangladesh) Ltd.
gan: Khan, A.U.M.Golam Raihan
Cyhoeddwyd: (2010)

Factors that attract customers to bank with Social Islami Bank Limited (SIBL)
gan: Bristy, Jannatul Ferdoshi
Cyhoeddwyd: (2015)

Customer satisfaction of BRAC Bank ATM card holders
gan: Justice, Jakeul Hasan
Cyhoeddwyd: (2012)

An overview of Standard Bank Limited & the level of customer satisfaction
gan: Tanzil Bin Faruque
Cyhoeddwyd: (2015)

Customer’s satisfaction on service quality of Prime Bank Limited
gan: Afroz, Rumana
Cyhoeddwyd: (2014)

Customer satisfaction on employees of Banglalink
gan: Kaisar, Nishat
Cyhoeddwyd: (2014)

Customer satisfaction of Jamuna Bank Limited
gan: Mahmud, Rifat Al
Cyhoeddwyd: (2014)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
gan: Akhtar, Jasmin
Cyhoeddwyd: (2013)

Customer satisfaction on news of Channel 24
gan: Alam, Surovi
Cyhoeddwyd: (2013)

Factors influencing customer satisfaction of Banglalink
gan: Nafi, Md. Nomanul Karim
Cyhoeddwyd: (2014)

Customer satisfaction of Shahjalal Islami Bank Limited.
gan: Anjum, Shamiha
Cyhoeddwyd: (2018)

Assessing customer satisfaction of Grameenphone
gan: Shoulin, Shabnam
Cyhoeddwyd: (2014)

Customer satisfaction survey at retail banking division of BRAC Bank Ltd
gan: Suva, Shankha Nil Dey
Cyhoeddwyd: (2014)

Level of customer satisfaction at Premier bank and what should be done
gan: Haleem, Saima
Cyhoeddwyd: (2013)

A study on the customer satisfaction level of EXIM Bank Limited
gan: Anjum, Sadmee
Cyhoeddwyd: (2014)

Evaluating customer satisfaction in general banking of The Premire Bank Limited
gan: Nayeem, Fahmid Jahan
Cyhoeddwyd: (2013)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
gan: Chowdhury, Farzana
Cyhoeddwyd: (2011)

The relationship between customer satisfaction & employee satisfaction
gan: Uddin, Riaz
Cyhoeddwyd: (2014)

Grameenphone‘s loyalty program in telecommunication sector based on customer insight &behavior
gan: Sakil, Bulbul Ahammed
Cyhoeddwyd: (2014)

Marketing analysis of retail banking products to improve customer loyalty of Prime Bank Limited
gan: Chowdhury, Nafis
Cyhoeddwyd: (2016)

Customer satisfaction over the value added services of Airtel Bangladesh Ltd.
gan: Das, Pooja
Cyhoeddwyd: (2014)