Islam, S., & Malik, F. N. (2012). Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd. BRAC University.
Chicago (17e ed.) BronvermeldingIslam, Sonia, en Farhana Nur Malik. Customer Satisfaction & Customer Loyalty at Islami Bank Bangladesh Ltd. BRAC University, 2012.
MLA (8e ed.) BronvermeldingIslam, Sonia, en Farhana Nur Malik. Customer Satisfaction & Customer Loyalty at Islami Bank Bangladesh Ltd. BRAC University, 2012.
Let op: Deze citaties zijn niet altijd 100% accuraat.