Islam, S., & Malik, F. N. (2012). Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd. BRAC University.
Lua i Stíl Chicago (17ú heag.)Islam, Sonia, agus Farhana Nur Malik. Customer Satisfaction & Customer Loyalty at Islami Bank Bangladesh Ltd. BRAC University, 2012.
Lua MLA (8ú heag.)Islam, Sonia, agus Farhana Nur Malik. Customer Satisfaction & Customer Loyalty at Islami Bank Bangladesh Ltd. BRAC University, 2012.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.