Advancing UCBL client service through digitalization

Advancing UCBL client service through digitalization

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

ग्रंथसूची विवरण
मुख्य लेखक:	Rahman, Mohosina
अन्य लेखक:	Akhter, Rahma
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2022
विषय:	Client service Digitalization UCBL General banking Banks and banking > Bangladesh. Consumer satisfaction.
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/17102

समान संसाधन

Customer satisfaction of UCBL
द्वारा: Maksud, Aquib
प्रकाशित: (2021)

General banking and digitalization through the lenses of customer
द्वारा: Tasnuva, Rudainah
प्रकाशित: (2024)

The impact of service delivery on customer’s patronage in the UCBL
द्वारा: Sharmin
प्रकाशित: (2018)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
द्वारा: khan, Shadman Zuhair
प्रकाशित: (2024)

Client service and the satisfaction of clients of Standard Chartered
द्वारा: Afroz, Faria
प्रकाशित: (2017)

Impact of digitalization of service request (information update) for customer satisfaction
द्वारा: Nova, Sanjana Azad
प्रकाशित: (2023)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
द्वारा: Kabir, Md. Rezwanul
प्रकाशित: (2020)

Customer service and satisfaction of Janata Bank
द्वारा: Nayeem, Jannatul
प्रकाशित: (2019)

General banking activities of United Commercial Bank Limited
द्वारा: Paul, Saptadipa
प्रकाशित: (2017)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
द्वारा: Humaira, Nowrin
प्रकाशित: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
द्वारा: Islam, Md. Aminul
प्रकाशित: (2019)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
द्वारा: Naureen, Sabah
प्रकाशित: (2021)

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Identifying customer satisfaction level of BRAC Bank general banking activities
द्वारा: Mahnaz, Samanta
प्रकाशित: (2019)

E-banking services and customer behavior analysis of Agrani Bank Limited
द्वारा: Biswas, Soumithra
प्रकाशित: (2023)

Evaluation of consumer services of a commercial bank: a study on Sonali Bank Limited
द्वारा: Roy, Shuvagato
प्रकाशित: (2021)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
द्वारा: Saad, Kazi Newaz Alam
प्रकाशित: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
द्वारा: Sumaya, Ayesha
प्रकाशित: (2019)

Effectiveness of IT service based on client satisfaction
द्वारा: Islam, Nushrat
प्रकाशित: (2016)

General banking and customer satisfaction of Bank Asia Limited
द्वारा: Raihan, Sabbir
प्रकाशित: (2023)

Measuring business client's satisfaction of BiTechX
द्वारा: Binte Shaheen, Tasnim
प्रकाशित: (2023)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
द्वारा: Anima, Maisha Ibnath
प्रकाशित: (2020)

Customer satisfaction with government banks: a study on Agrani Bank Limited
द्वारा: Sultana, Farhana, और अन्य
प्रकाशित: (2019)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
द्वारा: Fariha, Lamia Jannat
प्रकाशित: (2023)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
द्वारा: Alvi, Nagib Mahfuz
प्रकाशित: (2024)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Major changes that has been adopted by UCBL
द्वारा: Rahman, Md. Mushfiqur
प्रकाशित: (2019)

Customer service and satisfaction analysis at Prime Bank Ltd.
द्वारा: Jihan, Jaky All Naiem
प्रकाशित: (2024)

Client service and the satisfaction of clients of Standard Chartered
द्वारा: Afroz, Faria
प्रकाशित: (2017)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
द्वारा: Tarif, Moin Sallee Uddin
प्रकाशित: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
द्वारा: Rashid, Kamrun Nahar
प्रकाशित: (2019)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
द्वारा: Hafiz, Kanita
प्रकाशित: (2019)

Functions of client and service department in context of Tradeshi Limited
द्वारा: Sarker, Mahmuda
प्रकाशित: (2018)

Digital banking service of Dhaka Bank Limited at Nandipara
द्वारा: Mahbub, Intisar
प्रकाशित: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
द्वारा: Islam, Md. Shajidul
प्रकाशित: (2024)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
द्वारा: Naim, Rabiul Islam
प्रकाशित: (2021)

Employee satisfaction of Jamuna Bank Mirpur 1 branch employees
द्वारा: Rahman, Nuhash
प्रकाशित: (2021)

Measuring customer satisfaction on the services of HSBC during Covid-19
द्वारा: Binte Iqbal, Sayma
प्रकाशित: (2023)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
द्वारा: Ahmed, Ishtiaque
प्रकाशित: (2019)