Advancing UCBL client service through digitalization
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.
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| Format: | Internship report |
| Język: | English |
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Brac University
2022
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| Dostęp online: | http://hdl.handle.net/10361/17102 |
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10361-17102 |
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10361-171022022-08-21T21:01:39Z Advancing UCBL client service through digitalization Rahman, Mohosina Akhter, Rahma BRAC Business School, BRAC University Client service Digitalization UCBL General banking Banks and banking--Bangladesh. Consumer satisfaction. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. Cataloged from PDF version of internship report. UCBL is the first-generation bank that has embraced modern banking technologies and tried to fully automate its operations. UCBL has modified and improved numerous elements to attain the desired result. In today's economy, a country's financial system is critical. With its functions, UCBL has contributed to the country's economic and social welfare. The significant developments at UCBL are described in this report, covering management, strategies, promotion policies, marketing methods, and new goods and services such as Upay, Unet, RTGS, Agent banking, SME offerings, and so on. All of UCBL's efforts have a good and effective impact on the organization's performance and growth. It has established a solid position and has established itself as a potential opponent for any private commercial bank. The report is divided into three sections. In the first chapter, I briefly explained the internship's summary. Following that in the second chapter, I went through United Commercial Bank Ltd. in great depth. Finally, I looked at how effective Advancing UCBL Client Service Through Digitalization is. I have presented some ideas and understandings from my point of view in the last portions of this report. To fulfill the academic requirements for a BBA (Bachelor of Business Administration), BRAC Business School students must complete an internship to gain professional experience that will help us to connect theoretical knowledge with practical knowledge and help us build a bridge between the two by working professionally. The intern is often assigned to their primary topic. Nonetheless, despite being a Marketing major, I chose to intern at United Commercial Bank to utilize my academic skills in a challenging atmosphere. My internship at United Commercial Bank's Shamoli Branch in Dhaka began on November 18, 2021, and will finish on February 17, 2022. Ms. Rahma Akhtar, Assistant Professor BRAC Business School, was my academic supervisor throughout my internship, Mohosina Rahman B. Business Administration 2022-08-21T06:46:45Z 2022-08-21T06:46:45Z 2022 2022-02 Internship report ID 17304093 http://hdl.handle.net/10361/17102 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 24 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Client service Digitalization UCBL General banking Banks and banking--Bangladesh. Consumer satisfaction. |
| spellingShingle |
Client service Digitalization UCBL General banking Banks and banking--Bangladesh. Consumer satisfaction. Rahman, Mohosina Advancing UCBL client service through digitalization |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. |
| author2 |
Akhter, Rahma |
| author_facet |
Akhter, Rahma Rahman, Mohosina |
| format |
Internship report |
| author |
Rahman, Mohosina |
| author_sort |
Rahman, Mohosina |
| title |
Advancing UCBL client service through digitalization |
| title_short |
Advancing UCBL client service through digitalization |
| title_full |
Advancing UCBL client service through digitalization |
| title_fullStr |
Advancing UCBL client service through digitalization |
| title_full_unstemmed |
Advancing UCBL client service through digitalization |
| title_sort |
advancing ucbl client service through digitalization |
| publisher |
Brac University |
| publishDate |
2022 |
| url |
http://hdl.handle.net/10361/17102 |
| work_keys_str_mv |
AT rahmanmohosina advancingucblclientservicethroughdigitalization |
| _version_ |
1814306836640169984 |