Customer Satisfaction of Grameen Phone Ltd.

Customer Satisfaction of Grameen Phone Ltd.

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2011.

Manylion Llyfryddiaeth
Prif Awdur:	Mouli, Marzana Moslem
Awduron Eraill:	Ahmed, Anahita
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2012
Pynciau:	Business administration
Mynediad Ar-lein:	http://hdl.handle.net/10361/1692

Eitemau Tebyg

Training and development practice in Grameen Phone Ltd.
gan: Sultana, Farhana
Cyhoeddwyd: (2015)

Financial performance analysis of GrameenPhone Limited
gan: Sarker, Mohammad Asaduzzaman
Cyhoeddwyd: (2014)

People quality management of inbound contact center of GrameenPhone Ltd.
gan: Khushbu, Tanzila Hashem
Cyhoeddwyd: (2014)

Grameen phone employee service
gan: Mustafa, Imteaz Ibne
Cyhoeddwyd: (2010)

Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd.
gan: Islam, Sonia
Cyhoeddwyd: (2012)

An analysis of customer satisfaction at the Premier Bank Ltd.
gan: Shanta, Mehenaj Jabin
Cyhoeddwyd: (2012)

Identify the parameter of customer satisfaction of Grameenphone Ltd.
gan: Shahid, Subrina
Cyhoeddwyd: (2015)

eCRM and eCRM practices in GrameenPhone and its impact
gan: Rahman, Md. Saifur
Cyhoeddwyd: (2011)

Customer satisfaction of Grameenphone limited
gan: Md. Harun-Or-Rashid
Cyhoeddwyd: (2011)

Dealer/ customer satisfaction survey-CEAT Bangladesh Ltd.
gan: Upoma, Raihana Azim
Cyhoeddwyd: (2014)

Marketing activities and customer satisfaction survey of Holcim (Bangladesh) Ltd.
gan: Khan, A.U.M.Golam Raihan
Cyhoeddwyd: (2010)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
gan: Chowdhury, Farzana
Cyhoeddwyd: (2011)

Level of customer satisfaction at Premier Bank Ltd & way to improve it
gan: Fatema-Tuz-Zohara
Cyhoeddwyd: (2013)

Customer satisfaction on news of Channel 24
gan: Alam, Surovi
Cyhoeddwyd: (2013)

Factors influencing customer satisfaction of Banglalink
gan: Nafi, Md. Nomanul Karim
Cyhoeddwyd: (2014)

Customer satisfaction on employees of Banglalink
gan: Kaisar, Nishat
Cyhoeddwyd: (2014)

Customer satisfaction on credit cards of the City Bank Ltd.
gan: Haider, S.M. Lutful
Cyhoeddwyd: (2014)

The relationship between customer satisfaction & employee satisfaction
gan: Uddin, Riaz
Cyhoeddwyd: (2014)

Assessing customer satisfaction of Grameenphone
gan: Shoulin, Shabnam
Cyhoeddwyd: (2014)

Equity research on Grameen Phone
gan: Chowdhury, Faisal Rahman
Cyhoeddwyd: (2023)

Customer satisfaction level of Standard Bank Limited
gan: Chakma, Pramiti
Cyhoeddwyd: (2014)

Customer satisfaction on retail banking of the Trust Bank Ltd.
gan: Nazneen, Zubayda
Cyhoeddwyd: (2014)

Customer satisfaction of BRAC Bank ATM card holders
gan: Justice, Jakeul Hasan
Cyhoeddwyd: (2012)

Customer satisfaction level of Grameenphone Community Information Center
gan: Khanam, Abeda Rezwana
Cyhoeddwyd: (2012)

An overview of Standard Bank Limited & the level of customer satisfaction
gan: Tanzil Bin Faruque
Cyhoeddwyd: (2015)

Assessing customer satisfaction of Shahjalal Islami Bank Limited
gan: Mahbub, Shejoty
Cyhoeddwyd: (2014)

Customer satisfaction level of United Commercial Bank Limited
gan: Islam, Md. Mahmudul
Cyhoeddwyd: (2014)

Customer’s satisfaction on service quality of Prime Bank Limited
gan: Afroz, Rumana
Cyhoeddwyd: (2014)

Customer satisfaction over the value added services of Airtel Bangladesh Ltd.
gan: Das, Pooja
Cyhoeddwyd: (2014)

As an online market place, the customer servicer acivities & customer satisfaction of Kaymu.com.bd
gan: Ahamed, Arif
Cyhoeddwyd: (2015)

Customer satisfaction analysis on HAMKO battery
gan: Methun, Md. Monjurul Hassan
Cyhoeddwyd: (2016)

Customer satisfaction level of after sales service of ThyssenKrupp
gan: Voumik, Apurba
Cyhoeddwyd: (2014)

Overall customer satisfaction of Robi compared to other operators in Bangladesh
gan: Mariam, Sadika Mehnum
Cyhoeddwyd: (2014)

Level of customer satisfaction at Premier bank and what should be done
gan: Haleem, Saima
Cyhoeddwyd: (2013)

Customer satisfaction of different mobile operator among students in Dhaka
gan: Jamil, Munmun
Cyhoeddwyd: (2011)

A study on the customer satisfaction level of EXIM Bank Limited
gan: Anjum, Sadmee
Cyhoeddwyd: (2014)

The correlation between satisfaction of the value added services and customer loyalty of Banglalink Digital Communication Ltd.
gan: Sultana, Razia
Cyhoeddwyd: (2014)

Relationship between the borrowers and the employees of Grameen Bank
gan: Duranta, Nazmul Hasan
Cyhoeddwyd: (2014)

Customer satisfaction survey at retail banking division of BRAC Bank Ltd
gan: Suva, Shankha Nil Dey
Cyhoeddwyd: (2014)

Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception
gan: Ahmed, Shabbir
Cyhoeddwyd: (2014)