Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business"
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.
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| التنسيق: | Internship report |
| اللغة: | English |
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Brac University
2022
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| الموضوعات: | |
| الوصول للمادة أونلاين: | http://hdl.handle.net/10361/15984 |
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10361-15984 |
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10361-159842022-01-24T21:01:26Z Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" Rahman, Md. Maksudur Akhter, Rahma Brac Business School, Brac University Customer management system Online food delivery Foodpanda Bangladesh Customer satisfaction This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. Cataloged from PDF version of internship report. Includes bibliographical references (page 36 ). The customer management system is one of the major sections for the service provider-based organization. It is also co-related with the other department and also plays a significant role in the organization's success. Foodpanda Bangladesh Limited is so much concerned about the customer satisfaction level. I have learned that how the customer satisfaction level directly impacts on the brand image of an organization. This report contains an analysis of how a competitive customer management system impacts increasing the brand image for an online food delivery business, along with a survey. It briefly describes the necessity of customer's thoughts about professional customer service management, which is directly related to the brand image. In the end, some recommendation has been given based on the current scenario of the market. Md. Maksudur Rahman B. Business Administration 2022-01-24T05:43:06Z 2022-01-24T05:43:06Z 2021 2021-10 Internship report ID 17104108 http://hdl.handle.net/10361/15984 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 39 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer management system Online food delivery Foodpanda Bangladesh Customer satisfaction |
| spellingShingle |
Customer management system Online food delivery Foodpanda Bangladesh Customer satisfaction Rahman, Md. Maksudur Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. |
| author2 |
Akhter, Rahma |
| author_facet |
Akhter, Rahma Rahman, Md. Maksudur |
| format |
Internship report |
| author |
Rahman, Md. Maksudur |
| author_sort |
Rahman, Md. Maksudur |
| title |
Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" |
| title_short |
Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" |
| title_full |
Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" |
| title_fullStr |
Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" |
| title_full_unstemmed |
Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" |
| title_sort |
impact of the "a study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business" |
| publisher |
Brac University |
| publishDate |
2022 |
| url |
http://hdl.handle.net/10361/15984 |
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AT rahmanmdmaksudur impactoftheastudyonhowacompetitivecustomermanagementsystemcreatesanimpactonincreasingthebrandimageforonlinefooddeliverybusiness |
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