Headcount forecasting for Customer Experience Department in relation to productivity of an employee

Headcount forecasting for Customer Experience Department in relation to productivity of an employee

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.

Bibliografiske detaljer
Hovedforfatter:	Faruque, Mohammad Nizam Uddin
Andre forfattere:	Choudhury, Ahmed Abir
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2022
Fag:	Customer experience E- commerce Foodpanda Bangladesh Customer relations. Customer services. Electronic commerce
Online adgang:	http://hdl.handle.net/10361/15982

Lignende værker

Factors effecting customer experience towards E-VALY Bangladesh
af: Suchona, Nafiza Ahmed
Udgivet: (2024)

Customer satisfaction of Pickaboo.com
af: Faiza, Fahmida
Udgivet: (2017)

Customer satisfaction of Daraz Bangladesh
af: Ahmed, Shihab
Udgivet: (2017)

Customer satisfaction of e-commerce in Bangladesh
af: Nobin, Kamran Hossain
Udgivet: (2017)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
af: Masud, Rahnuma
Udgivet: (2024)

Customers satisfaction of Daraz Bangladesh
af: Jahan, Nusrat
Udgivet: (2024)

Effectiveness of C-express Ltd. delivery system and customer satisfaction
af: Mitra, Tonoy
Udgivet: (2021)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
af: Hussen, Md Ismaile
Udgivet: (2023)

Dish Level Photo (DLP) for restaurant partners of Foodpanda – Ensuring a better customer experience
af: Barua, Dipro
Udgivet: (2023)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
af: Raisa, Fabeha
Udgivet: (2024)

Customer experience of Berger Paints Bangladesh Limited
af: Sarkar, Mousumi
Udgivet: (2023)

Factors effecting customer experience of Daraz Bangladesh
af: Tahsin, Tasmia
Udgivet: (2018)

Attitude toward online shopping in Bangladesh
af: Akhter, Dilruba
Udgivet: (2020)

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
af: Hossain, Sheneen
Udgivet: (2024)

Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business"
af: Rahman, Md. Maksudur
Udgivet: (2022)

Effect of rebranding on the customer satisfaction of Foodpanda Bangladesh Limited
af: Hassan, Mainuddin
Udgivet: (2018)

Role of User Generated Content (UGC) on profitability/sale of Daraz Bangladesh Ltd: a study on how customers trust products with the most reviews
af: Faisal, Samiha Binte
Udgivet: (2021)

Integrated channel strategies of Apex Footwear Limited
af: Waseka, Ifrit
Udgivet: (2020)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
af: Taher, Ruzlan Reshaila
Udgivet: (2024)

Critical aspects of general banking and employee behavior that improves customer experience
af: Dhera, Rejwana Zannat
Udgivet: (2023)

Optimization of E-commerce operations at La Mode
af: Sadik, Farhan
Udgivet: (2024)

Customer experience analysis and social media marketing. A case study and a thorough analysis on Creativo
af: Sorwar, Wahid
Udgivet: (2023)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

Customer satisfaction on employees of Banglalink
af: Kaisar, Nishat
Udgivet: (2014)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
af: Sakib, Saadman
Udgivet: (2018)

Digital transformation of NRBC Bank PLC: customer experience from Imamgnaj branch
af: Tasnim, Maherin
Udgivet: (2024)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
af: Islam, Sanjida
Udgivet: (2016)

The customer service department’s approach towards user feedback in Backpack Technologies, Inc..
af: Siddiqui, Sadia
Udgivet: (2018)

An overview of retail analysis and planning of Yellow by Beximco Limited
af: Chowdhury, M. D. Tahmeed
Udgivet: (2024)

The COVID-19's influence on customer purchasing behavior at foodpanda Bangladesh: New challenges and opportunities.
af: Mehzabin, Mubasshira
Udgivet: (2024)

Barriers in growth of Daraz Bangladesh from customer’s point of view : how to make the online shopping experience better
af: Ashraf, Syeda Sefat
Udgivet: (2017)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
af: Momen, MD Moksudul
Udgivet: (2024)

Successful customer retention in a week /
af: Smith, Jane
Udgivet: (2000)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

An Analysis of Customer Satisfaction at City Bank Limited
af: Siddique Rafi, Ashfaqul Islam
Udgivet: (2023)

How HYD meets the customer expectations and maintains a good relationship with them
af: Shawon, MD. Ariful Haque
Udgivet: (2018)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
af: Seraj, Anika Binte
Udgivet: (2018)

Customer satisfaction on client service Department of Asiatic EXP
af: Shiraj, Md. Sakif
Udgivet: (2017)

Integration of digital loyalty program for hospitality industry
af: Sakib, Nazmus
Udgivet: (2024)