Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.

Bibliografiske detaljer
Hovedforfatter:	Naureen, Sabah
Andre forfattere:	Ahsan, Feihan
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2021
Fag:	Jamuna Bank Limited Customer service Banks and banking > Bangladesh. Consumer satisfaction.
Online adgang:	http://hdl.handle.net/10361/15708

Lignende værker

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
af: Naim, Rabiul Islam
Udgivet: (2021)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
af: Bhattacharjee, Mukti
Udgivet: (2017)

General banking activities of Jamuna Bank Limited (Gulshan Branch)
af: Afrin, Sazia
Udgivet: (2018)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
af: Shafin, Md. Shahriar Kabir
Udgivet: (2024)

Employee and consumer satisfaction: a report on Jamuna Bank Limited, Gazipur branch
af: Chowdhury, MD. Saidul Islam
Udgivet: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Employee satisfaction of Jamuna Bank Limited
af: Ali, Maliha
Udgivet: (2020)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Service quality of Jamuna Bank Limited
af: Ausru, Afroza Khan
Udgivet: (2016)

Employee satisfaction of Jamuna Bank Mirpur 1 branch employees
af: Rahman, Nuhash
Udgivet: (2021)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

Jamuna Bank Ltd. and its customer service
af: Pulak, Arijit Podder
Udgivet: (2015)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

General banking and digitalization through the lenses of customer
af: Tasnuva, Rudainah
Udgivet: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
af: Islam, Md. Aminul
Udgivet: (2019)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
af: khan, Shadman Zuhair
Udgivet: (2024)

Factors that influence employee motivation in Jamuna Bank Limited
af: Khan, Sakib
Udgivet: (2019)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

Web usability of Jamuna Bank Limited
af: Farabee, Kamrul Hasan
Udgivet: (2017)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
af: Fariha, Lamia Jannat
Udgivet: (2023)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
af: Hafiz, Kanita
Udgivet: (2019)

Foreign exchange activities of Jamuna Bank Limited
af: Tanvir, Mehedi Hasan
Udgivet: (2022)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
af: Humaira, Nowrin
Udgivet: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
af: Tanny, Anisha
Udgivet: (2019)

Overview of foreign exchange department of Jamuna Bank Limited (Mirpur-10) branch
af: Ridoy, Sazzad Rahman
Udgivet: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
af: Afroz, Nadia
Udgivet: (2018)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
af: Islam, Md. Shajidul
Udgivet: (2024)

Foreign exchange policy and operation of Jamuna Bank.
af: Pulok, Golam Arshad
Udgivet: (2016)