Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.

Manylion Llyfryddiaeth
Prif Awdur:	Naureen, Sabah
Awduron Eraill:	Ahsan, Feihan
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2021
Pynciau:	Jamuna Bank Limited Customer service Banks and banking > Bangladesh. Consumer satisfaction.
Mynediad Ar-lein:	http://hdl.handle.net/10361/15708

Eitemau Tebyg

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
gan: Naim, Rabiul Islam
Cyhoeddwyd: (2021)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
gan: Bhattacharjee, Mukti
Cyhoeddwyd: (2017)

General banking activities of Jamuna Bank Limited (Gulshan Branch)
gan: Afrin, Sazia
Cyhoeddwyd: (2018)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
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gan: Shafin, Md. Shahriar Kabir
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gan: Chowdhury, MD. Saidul Islam
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Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
gan: Sumaya, Ayesha
Cyhoeddwyd: (2019)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Employee satisfaction of Jamuna Bank Limited
gan: Ali, Maliha
Cyhoeddwyd: (2020)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Service quality of Jamuna Bank Limited
gan: Ausru, Afroza Khan
Cyhoeddwyd: (2016)

Employee satisfaction of Jamuna Bank Mirpur 1 branch employees
gan: Rahman, Nuhash
Cyhoeddwyd: (2021)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
gan: Saad, Kazi Newaz Alam
Cyhoeddwyd: (2019)

Jamuna Bank Ltd. and its customer service
gan: Pulak, Arijit Podder
Cyhoeddwyd: (2015)

E-banking services and customer behavior analysis of Agrani Bank Limited
gan: Biswas, Soumithra
Cyhoeddwyd: (2023)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
gan: Ahmed, Ishtiaque
Cyhoeddwyd: (2019)

General banking and digitalization through the lenses of customer
gan: Tasnuva, Rudainah
Cyhoeddwyd: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
gan: Islam, Md. Aminul
Cyhoeddwyd: (2019)

General banking and customer satisfaction of Bank Asia Limited
gan: Raihan, Sabbir
Cyhoeddwyd: (2023)

Customer satisfaction on customer service of IFIC Bank limited
gan: Mondal, Tanushree
Cyhoeddwyd: (2021)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
gan: khan, Shadman Zuhair
Cyhoeddwyd: (2024)

Factors that influence employee motivation in Jamuna Bank Limited
gan: Khan, Sakib
Cyhoeddwyd: (2019)

Customer service and satisfaction of Agrani Bank Limited
gan: Afroz, Sadia
Cyhoeddwyd: (2018)

Web usability of Jamuna Bank Limited
gan: Farabee, Kamrul Hasan
Cyhoeddwyd: (2017)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
gan: Fariha, Lamia Jannat
Cyhoeddwyd: (2023)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
gan: Hafiz, Kanita
Cyhoeddwyd: (2019)

Foreign exchange activities of Jamuna Bank Limited
gan: Tanvir, Mehedi Hasan
Cyhoeddwyd: (2022)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
gan: Anima, Maisha Ibnath
Cyhoeddwyd: (2020)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
gan: Humaira, Nowrin
Cyhoeddwyd: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
gan: Jihan, Jaky All Naiem
Cyhoeddwyd: (2024)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
gan: Tanny, Anisha
Cyhoeddwyd: (2019)

Overview of foreign exchange department of Jamuna Bank Limited (Mirpur-10) branch
gan: Ridoy, Sazzad Rahman
Cyhoeddwyd: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
gan: Afroz, Nadia
Cyhoeddwyd: (2018)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
gan: Islam, Md. Shajidul
Cyhoeddwyd: (2024)

Foreign exchange policy and operation of Jamuna Bank.
gan: Pulok, Golam Arshad
Cyhoeddwyd: (2016)