Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.

Bibliografiske detaljer
Hovedforfatter: Naureen, Sabah
Andre forfattere: Ahsan, Feihan
Format: Internship report
Sprog:English
Udgivet: Brac University 2021
Fag:
Online adgang:http://hdl.handle.net/10361/15708
id 10361-15708
record_format dspace
spelling 10361-157082021-12-07T21:01:30Z Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch Naureen, Sabah Ahsan, Feihan Brac Business School, Brac University Jamuna Bank Limited Customer service Banks and banking--Bangladesh. Consumer satisfaction. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. Cataloged from PDF version of internship report. Includes bibliographical references (page 41 ). The report titled Analysis of customer service activity by Jamuna Bank is the combination of my experience of 3 months internship in Progati sarani branch of JBL. I worked here as an intern for a partial requirement of fulfillment of BBA Program. This internship report is based on my real life experience with JBL. Through this report I have to give a clear picture about the whole process of JBL. To be unique every bank has followed different types of strategy. It is very glad to know that JBL has donated 15 million takas for the victims who injured in election related violence in Bangladesh to the Prime Minister's relief fund. To fulfill their objectives, Jamuna Bank limited offers current, savings, fixed, short term, monthly-term deposits and others. Through some designated branches JBL provides the customers with Islamic Banking. Highly educated and professional group of people are working to make tremendous performance to build well reputation. Sabah Naureen B. Business Administration 2021-12-07T06:20:46Z 2021-12-07T06:20:46Z 2021 2021-06 Internship report ID 16204010 http://hdl.handle.net/10361/15708 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 41 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Jamuna Bank Limited
Customer service
Banks and banking--Bangladesh.
Consumer satisfaction.
spellingShingle Jamuna Bank Limited
Customer service
Banks and banking--Bangladesh.
Consumer satisfaction.
Naureen, Sabah
Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.
author2 Ahsan, Feihan
author_facet Ahsan, Feihan
Naureen, Sabah
format Internship report
author Naureen, Sabah
author_sort Naureen, Sabah
title Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
title_short Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
title_full Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
title_fullStr Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
title_full_unstemmed Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
title_sort analysis of customer service activity of jamuna bank limited, progati sarani branch
publisher Brac University
publishDate 2021
url http://hdl.handle.net/10361/15708
work_keys_str_mv AT naureensabah analysisofcustomerserviceactivityofjamunabanklimitedprogatisaranibranch
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