Customer relationship with general banking of Al Arafah Islami Bank
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.
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| Médium: | Internship report |
| Jazyk: | English |
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Brac University
2021
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| On-line přístup: | http://hdl.handle.net/10361/15691 |
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10361-15691 |
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10361-156912021-12-05T21:01:27Z Customer relationship with general banking of Al Arafah Islami Bank Mim, Ummay Sauda Alam Shaown, Jubairul Islam Brac Business School, Brac University Customer relationship Customer’s satisfaction Online banking Training employee for pleasing larger range of customers Consumer satisfaction. Banks and banking--Religious aspects--Islam. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. Cataloged from PDF version of internship report. Includes bibliographical references (pages 39-40). The report is mainly targeted to illustrate customers’ relationship with general banking employees, the level of their satisfaction, and the different services of AIBL. The primary research of the report was mainly talking with the senior officers about their service and customer satisfaction level and the expectations of customers from them. Then I have to go through their annual reports and different sample reports of AIBL to understand the overall customer’s relationship with general banking employees of AIBL. To satisfy a larger range of customers they are training their employees. Also, they are providing online services. Now people can do online banking. For example; a customer from the Rangpur division can take banking service from the Uttara branch from their home. They are working hard to come up with the increasing competition of this digital era. They make their customers feel safe for any kind of transaction. With the development of the economy, people should be more introduced to banking. Because many people still are not involved in banking and many people are not comfortable with online banking. The main goal of AIBL serves a larger amount of customers providing them a larger amount of service with the easiest technology that people can easily learn. Ummay Sauda Alam Mim B. Business Administration 2021-12-05T08:14:19Z 2021-12-05T08:14:19Z 2021 2021-09 Internship report ID 16304113 http://hdl.handle.net/10361/15691 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 40 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer relationship Customer’s satisfaction Online banking Training employee for pleasing larger range of customers Consumer satisfaction. Banks and banking--Religious aspects--Islam. |
| spellingShingle |
Customer relationship Customer’s satisfaction Online banking Training employee for pleasing larger range of customers Consumer satisfaction. Banks and banking--Religious aspects--Islam. Mim, Ummay Sauda Alam Customer relationship with general banking of Al Arafah Islami Bank |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. |
| author2 |
Shaown, Jubairul Islam |
| author_facet |
Shaown, Jubairul Islam Mim, Ummay Sauda Alam |
| format |
Internship report |
| author |
Mim, Ummay Sauda Alam |
| author_sort |
Mim, Ummay Sauda Alam |
| title |
Customer relationship with general banking of Al Arafah Islami Bank |
| title_short |
Customer relationship with general banking of Al Arafah Islami Bank |
| title_full |
Customer relationship with general banking of Al Arafah Islami Bank |
| title_fullStr |
Customer relationship with general banking of Al Arafah Islami Bank |
| title_full_unstemmed |
Customer relationship with general banking of Al Arafah Islami Bank |
| title_sort |
customer relationship with general banking of al arafah islami bank |
| publisher |
Brac University |
| publishDate |
2021 |
| url |
http://hdl.handle.net/10361/15691 |
| work_keys_str_mv |
AT mimummaysaudaalam customerrelationshipwithgeneralbankingofalarafahislamibank |
| _version_ |
1814307350051291136 |