Customer satisfaction of Jamuna Bank Limited
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.
| 主要作者: | |
|---|---|
| 其他作者: | |
| 格式: | Internship report |
| 语言: | English |
| 出版: |
Brac University
2021
|
| 主题: | |
| 在线阅读: | http://hdl.handle.net/10361/15659 |
| id |
10361-15659 |
|---|---|
| record_format |
dspace |
| spelling |
10361-156592021-11-24T21:01:32Z Customer satisfaction of Jamuna Bank Limited Qader, Mehruq Islam, Md. Saiful Brac Business School, Brac University 3rd generation commercial banks Customer satisfaction Deposits schemes Discounting bills Easy investment schemes Transferring money and foreign exchange transactions Banks and banking--Bangladesh. Consumer satisfaction. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. Cataloged from PDF version of internship report. Includes bibliographical references (page 57). Being one of the most prominent 3rd generation commercial banks in Bangladesh, from 3rd June, 2001 Jamuna Bank Limited provides diverse commercial banking activities like different deposits schemes, discounting bills, easy investment schemes, transferring money and foreign exchange transactions. Jamuna Bank Ltd. offers some other related services for the valuable clients such as issuing guarantees, vault facility and letter of credit. This report specially focuses on the customer satisfaction of Jamuna Bank Ltd. Adabor Branch, to suggest an effective and practical solution by analyzing real-time data and identifying the core strengths and major weaknesses of Jamuna Bank Ltd. During my research on Jamuna Bank Ltd., I found that practical and quick decision making, synergistic relationship between employees, online banking service, digital Technology, effective team performance, satisfied customers, strategic business operation control, and multiple investment policies etc. are the core strengths. To meet the requirements of the respective customers, Jamuna Bank Ltd. is providing different kinds of schemes. In my research I found that a large number of customers of Jamuna Bank Ltd. are satisfied with its efficient services and various kinds of schemes and products. Mehruq Qader B. Business Administration 2021-11-24T06:00:54Z 2021-11-24T06:00:54Z 2020 2020 Internship report ID 14204107 http://hdl.handle.net/10361/15659 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 57 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
3rd generation commercial banks Customer satisfaction Deposits schemes Discounting bills Easy investment schemes Transferring money and foreign exchange transactions Banks and banking--Bangladesh. Consumer satisfaction. |
| spellingShingle |
3rd generation commercial banks Customer satisfaction Deposits schemes Discounting bills Easy investment schemes Transferring money and foreign exchange transactions Banks and banking--Bangladesh. Consumer satisfaction. Qader, Mehruq Customer satisfaction of Jamuna Bank Limited |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. |
| author2 |
Islam, Md. Saiful |
| author_facet |
Islam, Md. Saiful Qader, Mehruq |
| format |
Internship report |
| author |
Qader, Mehruq |
| author_sort |
Qader, Mehruq |
| title |
Customer satisfaction of Jamuna Bank Limited |
| title_short |
Customer satisfaction of Jamuna Bank Limited |
| title_full |
Customer satisfaction of Jamuna Bank Limited |
| title_fullStr |
Customer satisfaction of Jamuna Bank Limited |
| title_full_unstemmed |
Customer satisfaction of Jamuna Bank Limited |
| title_sort |
customer satisfaction of jamuna bank limited |
| publisher |
Brac University |
| publishDate |
2021 |
| url |
http://hdl.handle.net/10361/15659 |
| work_keys_str_mv |
AT qadermehruq customersatisfactionofjamunabanklimited |
| _version_ |
1814307929591906304 |