Impact of product performance deficiencies on consumers: A case on The City Bank Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.

Bibliografski detalji
Glavni autor: Rahman, Prithila
Daljnji autori: Hossain, Saif
Format: Internship report
Jezik:en_US
Izdano: Brac University 2021
Teme:
Online pristup:http://hdl.handle.net/10361/15228
id 10361-15228
record_format dspace
spelling 10361-152282021-10-12T21:01:24Z Impact of product performance deficiencies on consumers: A case on The City Bank Limited Rahman, Prithila Hossain, Saif Brac Business School, Brac University The City Bank Limited Product performance Deficiencies Customer dissatisfaction This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. Cataloged from PDF version of internship report. Includes bibliographical references (pages 64-65). Since the establishment of The City Bank Limited, The bank has been escalating forward excellency in the terms of financial and marketing perspective and had been a leading beholder in the sector of private business organizations in Bangladesh. This internship report is cordially bonded with some specific regions of the bank and stands on a deliberate research work which are abided by the norms of authenticity and considered according organization’s confidentiality. The paper is researched over a topic relating to impact of product performance deficiencies on consumer thus the researches are conducted to find out the dilution and unsatisfactory services and related behavior customers would generate due to unsatisfactory services of products with low lightened facilities. How a products deficiency could be a hindering element for the thriving factor of a business growth is heavily discussed in this paper through the correlated perspectives. The cumulated resulting factors of the paper have a constructive process of the reaching out cycle to a customer’s dissatisfaction and how to be able to minimize and optimize the concerning paths of distorted customer services. The results are thoroughly populated with concrete data from authentic sources and research over concerned bank’s policies and operations via the internship period. Prithila Rahman B. Business Administration 2021-10-12T07:08:09Z 2021-10-12T07:08:09Z 2020 2020-04 Internship report ID: 15304094 http://hdl.handle.net/10361/15228 en_US Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 70 Pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language en_US
topic The City Bank Limited
Product performance
Deficiencies
Customer dissatisfaction
spellingShingle The City Bank Limited
Product performance
Deficiencies
Customer dissatisfaction
Rahman, Prithila
Impact of product performance deficiencies on consumers: A case on The City Bank Limited
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.
author2 Hossain, Saif
author_facet Hossain, Saif
Rahman, Prithila
format Internship report
author Rahman, Prithila
author_sort Rahman, Prithila
title Impact of product performance deficiencies on consumers: A case on The City Bank Limited
title_short Impact of product performance deficiencies on consumers: A case on The City Bank Limited
title_full Impact of product performance deficiencies on consumers: A case on The City Bank Limited
title_fullStr Impact of product performance deficiencies on consumers: A case on The City Bank Limited
title_full_unstemmed Impact of product performance deficiencies on consumers: A case on The City Bank Limited
title_sort impact of product performance deficiencies on consumers: a case on the city bank limited
publisher Brac University
publishDate 2021
url http://hdl.handle.net/10361/15228
work_keys_str_mv AT rahmanprithila impactofproductperformancedeficienciesonconsumersacaseonthecitybanklimited
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