Customer satisfaction on customer service of IFIC Bank limited
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.
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| التنسيق: | Internship report |
| اللغة: | en_US |
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Brac University
2021
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| الموضوعات: | |
| الوصول للمادة أونلاين: | http://hdl.handle.net/10361/15021 |
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10361-15021 |
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10361-150212021-09-15T21:01:25Z Customer satisfaction on customer service of IFIC Bank limited Mondal, Tanushree Hossain, Saif Brac Business School, Brac University Customer satisfaction Customer service IFIC Bank limited This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. Cataloged from PDF version of internship report. Includes bibliographical references (page 42) This report starts with the overview of internship. Then the description of student information, internship information and internship outcome. Internship information contains period, internship supervisor’s name, job responsibilities. Internship outcomes includes My contribution as a student to the company, my learning from the internship program. Then Included recommendation as per my experience as an internee. Mostly, in my internship, I worked in General Banking area, I learn rules and policies, and close view of banking activities. I achieved knowledge about communication, interpersonal skills, teamwork and workplace experience(practical). It helps to improve my self-performance. Secondly, the overview of IFIC Bank: history, product and services, code of accounts. Then the analysis part of management practices, operation and information system (IT Division), Accounting and financial performance.in addition, industry and competitive analysis by SWOT analysis. Finally, the analysis part includes analysis of customer satisfaction on customer service of IFIC Bank. To measure satisfaction of customer three objectives were set up. There was data analysis, findings, conclusion and recommendation. From this real job experience I also find way to improve my self-performances. After that with a relevant conclusion this report becomes completed. Tanushree Mondal B. Business Administration 2021-09-15T17:42:15Z 2021-09-15T17:42:15Z 2020 2020 Internship report ID: 16304006 http://hdl.handle.net/10361/15021 en_US Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 44 Pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
en_US |
| topic |
Customer satisfaction Customer service IFIC Bank limited |
| spellingShingle |
Customer satisfaction Customer service IFIC Bank limited Mondal, Tanushree Customer satisfaction on customer service of IFIC Bank limited |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. |
| author2 |
Hossain, Saif |
| author_facet |
Hossain, Saif Mondal, Tanushree |
| format |
Internship report |
| author |
Mondal, Tanushree |
| author_sort |
Mondal, Tanushree |
| title |
Customer satisfaction on customer service of IFIC Bank limited |
| title_short |
Customer satisfaction on customer service of IFIC Bank limited |
| title_full |
Customer satisfaction on customer service of IFIC Bank limited |
| title_fullStr |
Customer satisfaction on customer service of IFIC Bank limited |
| title_full_unstemmed |
Customer satisfaction on customer service of IFIC Bank limited |
| title_sort |
customer satisfaction on customer service of ific bank limited |
| publisher |
Brac University |
| publishDate |
2021 |
| url |
http://hdl.handle.net/10361/15021 |
| work_keys_str_mv |
AT mondaltanushree customersatisfactiononcustomerserviceofificbanklimited |
| _version_ |
1814306833287872512 |