Customer service & customer’s satisfaction of Trust Bank Limited
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.
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| Format: | Internship report |
| Langue: | English |
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Brac University
2021
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| Accès en ligne: | http://hdl.handle.net/10361/14921 |
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10361-149212021-08-02T21:01:44Z Customer service & customer’s satisfaction of Trust Bank Limited Fardous, Farhin Haq, Mahmudul Brac Business School, Brac University Trust Bank Limited Customer service Customer’s satisfaction Financial performance analysis Banks and banking--Bangladesh. Customer services Consumer satisfaction. Economic development Performance This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. Cataloged from PDF version of internship report. Includes bibliographical references (page 50) As a financial Organization having a great commitment towards financial and social advancement of Bangladesh, Trust Bank began its excursion in 1999 and after that it has been established itself as one of the prominent banks in the nation. This internship report is intended to get a detailed proposition of the customer service & customer’s satisfaction. It likewise endeavors to catch the methodology practice in TBL corresponding to client handling. Doing analysis thoroughly in financial performance of TBL it has been found that there is still room for improvement to increase the effectiveness of their customer service system for the clients. Through the questionnaire based survey it’s almost ascertain TBL is performing great in most of the parameters in terms of customer satisfaction but is penetrable TBL will definitely want to try to add more notable features in their customer service system to get more attraction from the customer under their umbrella. Farhin Fardous B. Business Administration 2021-08-02T16:33:33Z 2021-08-02T16:33:33Z 2020 2021-01 Internship report ID 16304099 http://hdl.handle.net/10361/14921 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 53 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Trust Bank Limited Customer service Customer’s satisfaction Financial performance analysis Banks and banking--Bangladesh. Customer services Consumer satisfaction. Economic development Performance |
| spellingShingle |
Trust Bank Limited Customer service Customer’s satisfaction Financial performance analysis Banks and banking--Bangladesh. Customer services Consumer satisfaction. Economic development Performance Fardous, Farhin Customer service & customer’s satisfaction of Trust Bank Limited |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. |
| author2 |
Haq, Mahmudul |
| author_facet |
Haq, Mahmudul Fardous, Farhin |
| format |
Internship report |
| author |
Fardous, Farhin |
| author_sort |
Fardous, Farhin |
| title |
Customer service & customer’s satisfaction of Trust Bank Limited |
| title_short |
Customer service & customer’s satisfaction of Trust Bank Limited |
| title_full |
Customer service & customer’s satisfaction of Trust Bank Limited |
| title_fullStr |
Customer service & customer’s satisfaction of Trust Bank Limited |
| title_full_unstemmed |
Customer service & customer’s satisfaction of Trust Bank Limited |
| title_sort |
customer service & customer’s satisfaction of trust bank limited |
| publisher |
Brac University |
| publishDate |
2021 |
| url |
http://hdl.handle.net/10361/14921 |
| work_keys_str_mv |
AT fardousfarhin customerservicecustomerssatisfactionoftrustbanklimited |
| _version_ |
1814307347384762368 |