A study on customer satisfaction and experience of Hungrynaki.Com
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021.
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| Aineistotyyppi: | Internship report |
| Kieli: | English |
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Brac University
2021
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| Linkit: | http://hdl.handle.net/10361/14822 |
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10361-14822 |
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10361-148222021-07-26T21:01:25Z A study on customer satisfaction and experience of Hungrynaki.Com Ahmad, Ahsan Chowdhury, Md. Hasan Maksud Brac Business School, Brac University Customer satisfaction Hungrynaki.Com Food delivery Food industry and trade Consumers--Attitudes Business planning Bangladesh This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. Cataloged from PDF version of internship report. Includes bibliographical references (page 41) Hungrynaki.com was established in 2013 at Mohakhali DOHS . HungryNaki.com is the first food delivery company in Bangladesh. The operation is very much simple and connected with high technology which has a user friendly interface. Hungrynaki.com has a rich online platform where consumers order from their favorite restaurant and their job is to deliver the food within a minimum time. From the very beginning, this organization is very much optimized about the upcoming glory of e-commerce in Bangladesh. People from everywhere are very much busy with their daily life so they are getting a chance to save their valuable time by ordering through hungrynaki.com. In the time of COVID-19 pandemic, it also shows both of its necessity and potentiality of this e-commerceplatform. Moreover, HungryNaki.com is the market topper and they are the first who introduce the ‘food delivery’ concept in Bangladesh. From the external operation to the delivery time; quality of food, hygiene of restaurant, professionalism of employees, packaging , hot box , customer satisfaction are deeply analyzed in this report. Lastly, I have added the information of every department that how they are directly connected with the delivery operation. Ahsan Ahmad B. Business Administration 2021-07-26T16:23:58Z 2021-07-26T16:23:58Z 2021 2021-01 Internship report ID 16304033 http://hdl.handle.net/10361/14822 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 44 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer satisfaction Hungrynaki.Com Food delivery Food industry and trade Consumers--Attitudes Business planning Bangladesh |
| spellingShingle |
Customer satisfaction Hungrynaki.Com Food delivery Food industry and trade Consumers--Attitudes Business planning Bangladesh Ahmad, Ahsan A study on customer satisfaction and experience of Hungrynaki.Com |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2021. |
| author2 |
Chowdhury, Md. Hasan Maksud |
| author_facet |
Chowdhury, Md. Hasan Maksud Ahmad, Ahsan |
| format |
Internship report |
| author |
Ahmad, Ahsan |
| author_sort |
Ahmad, Ahsan |
| title |
A study on customer satisfaction and experience of Hungrynaki.Com |
| title_short |
A study on customer satisfaction and experience of Hungrynaki.Com |
| title_full |
A study on customer satisfaction and experience of Hungrynaki.Com |
| title_fullStr |
A study on customer satisfaction and experience of Hungrynaki.Com |
| title_full_unstemmed |
A study on customer satisfaction and experience of Hungrynaki.Com |
| title_sort |
study on customer satisfaction and experience of hungrynaki.com |
| publisher |
Brac University |
| publishDate |
2021 |
| url |
http://hdl.handle.net/10361/14822 |
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AT ahmadahsan astudyoncustomersatisfactionandexperienceofhungrynakicom AT ahmadahsan studyoncustomersatisfactionandexperienceofhungrynakicom |
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