Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Rafi, Kazi Shahriar Al
Rannpháirtithe:	Choudhury, Ahmed Abir
Formáid:	Internship report
Teanga:	en_US
Foilsithe / Cruthaithe:	Brac University 2021
Ábhair:	Customer perception Fraud and dispute management bKash Limited
Rochtain ar líne:	http://hdl.handle.net/10361/14420

Míreanna comhchosúla

Fraud risk management of bKash Limited
de réir: Shahrin, Shemonti
Foilsithe / Cruthaithe: (2018)

Impact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKash
de réir: Saarmean, Rubaiat
Foilsithe / Cruthaithe: (2021)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
de réir: Kabir, Shadman Sakibul
Foilsithe / Cruthaithe: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
de réir: Chowdhury, Jawad Mahmud
Foilsithe / Cruthaithe: (2021)

Analyzing the future of bKash payment service
de réir: Siddik, Md. Asif
Foilsithe / Cruthaithe: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
de réir: Alam, Tasnova
Foilsithe / Cruthaithe: (2018)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
de réir: Benazir, Nafisa Sadaf
Foilsithe / Cruthaithe: (2023)

Popularizing MFS (bKash) among the female population in Bangladesh
de réir: Sobhan, Kazi Nayeer
Foilsithe / Cruthaithe: (2021)

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider
de réir: Mannan, Afrita
Foilsithe / Cruthaithe: (2017)

Mobile financial service of bKash with app
de réir: Shabuj, Md. Shariful Alam
Foilsithe / Cruthaithe: (2022)

An internship report on recruitment process of product & technology in bKash Limited.
de réir: Kabir, Samantha
Foilsithe / Cruthaithe: (2023)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
de réir: Ahmed, Lubna
Foilsithe / Cruthaithe: (2019)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
de réir: Sultana, Nahida
Foilsithe / Cruthaithe: (2023)

The effect of POSM tools on users’ acceptability of bKash
de réir: Binte Ali, Nabila
Foilsithe / Cruthaithe: (2023)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
de réir: Mahmud, Anindo
Foilsithe / Cruthaithe: (2018)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
de réir: Chowdhury, Tasfia Tasnim
Foilsithe / Cruthaithe: (2021)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
de réir: Chowdhury, Jawad Mahmud
Foilsithe / Cruthaithe: (2021)

Recruitment & selection process of product & technology division of bKash Ltd
de réir: Mahjabin, Nuvana
Foilsithe / Cruthaithe: (2024)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
de réir: Jamil, Md. Zubayer
Foilsithe / Cruthaithe: (2023)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
de réir: Momoshad, Shams Munawar
Foilsithe / Cruthaithe: (2022)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
de réir: Hossain, Tashnin
Foilsithe / Cruthaithe: (2019)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
de réir: Arafat, Shah Shafin
Foilsithe / Cruthaithe: (2022)

Transaction monitoring in bKash Limited in global perspectives
de réir: Zaman, Tashfia Rifa
Foilsithe / Cruthaithe: (2020)

Talent management and retention at bKash Limited
de réir: Khan, Shabrina Siddique
Foilsithe / Cruthaithe: (2024)

Improving bill payment experience through bKash
de réir: Ghosh, Shuvashis
Foilsithe / Cruthaithe: (2023)

Enhancing eork effectiveness and stability through AML/CFT compliance and training regime in bKash Limited
de réir: Tabassum, Nujhat
Foilsithe / Cruthaithe: (2019)

e-KYC: a much-needed impetus for improving bKash’s current registration method
de réir: Mohsin, Mitra
Foilsithe / Cruthaithe: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
de réir: Jahan, Md. Tasnim
Foilsithe / Cruthaithe: (2020)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
de réir: Ahmed, Nafisa
Foilsithe / Cruthaithe: (2022)

Financial performance analysis of bKash Limited of last 5 years
de réir: Saha, Sauptik
Foilsithe / Cruthaithe: (2024)

Evaluation of supply chain process in mobile financial service bKash
de réir: Datta, Trina
Foilsithe / Cruthaithe: (2018)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
de réir: Prothama, Nilam Fayaza
Foilsithe / Cruthaithe: (2018)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
de réir: Moon, Moneimul Islam
Foilsithe / Cruthaithe: (2023)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
de réir: Tanzim, Munira
Foilsithe / Cruthaithe: (2019)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
de réir: Alvi, Nagib Mahfuz
Foilsithe / Cruthaithe: (2024)

The impact of training & development and effective communication on employee engagement: a study on bKash
de réir: Ananna, Afrin Jahan
Foilsithe / Cruthaithe: (2024)

Impact of recruitment and selection process on organizational performance - a case study on bKash limited
de réir: Mrittika, Jenifar Sultana
Foilsithe / Cruthaithe: (2024)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
de réir: Hossain, Md. Zubair
Foilsithe / Cruthaithe: (2021)

Analysis on the passion points of digital audience
de réir: Amin, Subah
Foilsithe / Cruthaithe: (2021)

Money laundering and terrorist financing activities and its prevention: a study on bKash’s AML&CFT department
de réir: Jyoti, Jerin Tasneem
Foilsithe / Cruthaithe: (2019)