Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.

Bibliografiske detaljer
Hovedforfatter:	Rafi, Kazi Shahriar Al
Andre forfattere:	Choudhury, Ahmed Abir
Format:	Internship report
Sprog:	en_US
Udgivet:	Brac University 2021
Fag:	Customer perception Fraud and dispute management bKash Limited
Online adgang:	http://hdl.handle.net/10361/14420

Lignende værker

Fraud risk management of bKash Limited
af: Shahrin, Shemonti
Udgivet: (2018)

Impact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKash
af: Saarmean, Rubaiat
Udgivet: (2021)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
af: Kabir, Shadman Sakibul
Udgivet: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
af: Chowdhury, Jawad Mahmud
Udgivet: (2021)

Analyzing the future of bKash payment service
af: Siddik, Md. Asif
Udgivet: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
af: Alam, Tasnova
Udgivet: (2018)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
af: Benazir, Nafisa Sadaf
Udgivet: (2023)

Popularizing MFS (bKash) among the female population in Bangladesh
af: Sobhan, Kazi Nayeer
Udgivet: (2021)

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider
af: Mannan, Afrita
Udgivet: (2017)

Mobile financial service of bKash with app
af: Shabuj, Md. Shariful Alam
Udgivet: (2022)

An internship report on recruitment process of product & technology in bKash Limited.
af: Kabir, Samantha
Udgivet: (2023)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
af: Ahmed, Lubna
Udgivet: (2019)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
af: Sultana, Nahida
Udgivet: (2023)

The effect of POSM tools on users’ acceptability of bKash
af: Binte Ali, Nabila
Udgivet: (2023)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
af: Mahmud, Anindo
Udgivet: (2018)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
af: Chowdhury, Tasfia Tasnim
Udgivet: (2021)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
af: Chowdhury, Jawad Mahmud
Udgivet: (2021)

Recruitment & selection process of product & technology division of bKash Ltd
af: Mahjabin, Nuvana
Udgivet: (2024)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
af: Jamil, Md. Zubayer
Udgivet: (2023)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
af: Momoshad, Shams Munawar
Udgivet: (2022)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
af: Hossain, Tashnin
Udgivet: (2019)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
af: Arafat, Shah Shafin
Udgivet: (2022)

Transaction monitoring in bKash Limited in global perspectives
af: Zaman, Tashfia Rifa
Udgivet: (2020)

Talent management and retention at bKash Limited
af: Khan, Shabrina Siddique
Udgivet: (2024)

Improving bill payment experience through bKash
af: Ghosh, Shuvashis
Udgivet: (2023)

Enhancing eork effectiveness and stability through AML/CFT compliance and training regime in bKash Limited
af: Tabassum, Nujhat
Udgivet: (2019)

e-KYC: a much-needed impetus for improving bKash’s current registration method
af: Mohsin, Mitra
Udgivet: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
af: Jahan, Md. Tasnim
Udgivet: (2020)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
af: Ahmed, Nafisa
Udgivet: (2022)

Financial performance analysis of bKash Limited of last 5 years
af: Saha, Sauptik
Udgivet: (2024)

Evaluation of supply chain process in mobile financial service bKash
af: Datta, Trina
Udgivet: (2018)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
af: Prothama, Nilam Fayaza
Udgivet: (2018)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
af: Moon, Moneimul Islam
Udgivet: (2023)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
af: Tanzim, Munira
Udgivet: (2019)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
af: Alvi, Nagib Mahfuz
Udgivet: (2024)

The impact of training & development and effective communication on employee engagement: a study on bKash
af: Ananna, Afrin Jahan
Udgivet: (2024)

Impact of recruitment and selection process on organizational performance - a case study on bKash limited
af: Mrittika, Jenifar Sultana
Udgivet: (2024)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
af: Hossain, Md. Zubair
Udgivet: (2021)

Analysis on the passion points of digital audience
af: Amin, Subah
Udgivet: (2021)

Money laundering and terrorist financing activities and its prevention: a study on bKash’s AML&CFT department
af: Jyoti, Jerin Tasneem
Udgivet: (2019)