Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.

Manylion Llyfryddiaeth
Prif Awdur:	Rafi, Kazi Shahriar Al
Awduron Eraill:	Choudhury, Ahmed Abir
Fformat:	Internship report
Iaith:	en_US
Cyhoeddwyd:	Brac University 2021
Pynciau:	Customer perception Fraud and dispute management bKash Limited
Mynediad Ar-lein:	http://hdl.handle.net/10361/14420

Eitemau Tebyg

Fraud risk management of bKash Limited
gan: Shahrin, Shemonti
Cyhoeddwyd: (2018)

Impact of fraud and dispute management on risk mitigation and reputation establishment as a part of compliance for a mobile financial company: an analysis of bKash
gan: Saarmean, Rubaiat
Cyhoeddwyd: (2021)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
gan: Kabir, Shadman Sakibul
Cyhoeddwyd: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Analyzing the future of bKash payment service
gan: Siddik, Md. Asif
Cyhoeddwyd: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
gan: Alam, Tasnova
Cyhoeddwyd: (2018)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
gan: Benazir, Nafisa Sadaf
Cyhoeddwyd: (2023)

Popularizing MFS (bKash) among the female population in Bangladesh
gan: Sobhan, Kazi Nayeer
Cyhoeddwyd: (2021)

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider
gan: Mannan, Afrita
Cyhoeddwyd: (2017)

Mobile financial service of bKash with app
gan: Shabuj, Md. Shariful Alam
Cyhoeddwyd: (2022)

An internship report on recruitment process of product & technology in bKash Limited.
gan: Kabir, Samantha
Cyhoeddwyd: (2023)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
gan: Ahmed, Lubna
Cyhoeddwyd: (2019)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
gan: Sultana, Nahida
Cyhoeddwyd: (2023)

The effect of POSM tools on users’ acceptability of bKash
gan: Binte Ali, Nabila
Cyhoeddwyd: (2023)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
gan: Mahmud, Anindo
Cyhoeddwyd: (2018)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
gan: Chowdhury, Tasfia Tasnim
Cyhoeddwyd: (2021)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
gan: Chowdhury, Jawad Mahmud
Cyhoeddwyd: (2021)

Recruitment & selection process of product & technology division of bKash Ltd
gan: Mahjabin, Nuvana
Cyhoeddwyd: (2024)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
gan: Jamil, Md. Zubayer
Cyhoeddwyd: (2023)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
gan: Momoshad, Shams Munawar
Cyhoeddwyd: (2022)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
gan: Hossain, Tashnin
Cyhoeddwyd: (2019)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
gan: Arafat, Shah Shafin
Cyhoeddwyd: (2022)

Transaction monitoring in bKash Limited in global perspectives
gan: Zaman, Tashfia Rifa
Cyhoeddwyd: (2020)

Talent management and retention at bKash Limited
gan: Khan, Shabrina Siddique
Cyhoeddwyd: (2024)

Improving bill payment experience through bKash
gan: Ghosh, Shuvashis
Cyhoeddwyd: (2023)

Enhancing eork effectiveness and stability through AML/CFT compliance and training regime in bKash Limited
gan: Tabassum, Nujhat
Cyhoeddwyd: (2019)

e-KYC: a much-needed impetus for improving bKash’s current registration method
gan: Mohsin, Mitra
Cyhoeddwyd: (2018)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
gan: Jahan, Md. Tasnim
Cyhoeddwyd: (2020)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
gan: Ahmed, Nafisa
Cyhoeddwyd: (2022)

Financial performance analysis of bKash Limited of last 5 years
gan: Saha, Sauptik
Cyhoeddwyd: (2024)

Evaluation of supply chain process in mobile financial service bKash
gan: Datta, Trina
Cyhoeddwyd: (2018)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
gan: Prothama, Nilam Fayaza
Cyhoeddwyd: (2018)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
gan: Moon, Moneimul Islam
Cyhoeddwyd: (2023)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
gan: Tanzim, Munira
Cyhoeddwyd: (2019)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
gan: Alvi, Nagib Mahfuz
Cyhoeddwyd: (2024)

The impact of training & development and effective communication on employee engagement: a study on bKash
gan: Ananna, Afrin Jahan
Cyhoeddwyd: (2024)

Impact of recruitment and selection process on organizational performance - a case study on bKash limited
gan: Mrittika, Jenifar Sultana
Cyhoeddwyd: (2024)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
gan: Hossain, Md. Zubair
Cyhoeddwyd: (2021)

Analysis on the passion points of digital audience
gan: Amin, Subah
Cyhoeddwyd: (2021)

Money laundering and terrorist financing activities and its prevention: a study on bKash’s AML&CFT department
gan: Jyoti, Jerin Tasneem
Cyhoeddwyd: (2019)