In building strong customer relationship the importance of communication skills

In building strong customer relationship the importance of communication skills

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.

Bibliografiske detaljer
Hovedforfatter:	Rafat, Md. Hasibul Islam
Andre forfattere:	Ehsan, Subhat
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2021
Fag:	Customer relationship Communication skills Evaluation Employee Digital marketing Communication. Customer relations.
Online adgang:	http://hdl.handle.net/10361/14194

Lignende værker

The Impact of “communication skills” in building “customer relationship"
af: Chisty, Md Khaza Moenuddin
Udgivet: (2020)

The effects of digital marketing on customer relationships in Bangladesh
af: Ahmed, Ishtiaq
Udgivet: (2017)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
af: Mohtasin, Sadman
Udgivet: (2022)

Robi’s Digital solution analysis and customer relationship management
af: Reza Chowdhury, Sanjida Binte
Udgivet: (2023)

The impact of digital marketing in building customer relationship and brand promotion
af: Khan, Sanzeeda Islam
Udgivet: (2020)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
af: Masud, Rahnuma
Udgivet: (2024)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
af: Akter, Masuma
Udgivet: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
af: Alamgir, Rezwana
Udgivet: (2023)

Relationship of loyalty programs with customers’ purchase quantity and frequency
af: Islam, Ariful
Udgivet: (2024)

Customer engagement process of X integrated marketing agency
af: Islam, Md. Mariful
Udgivet: (2024)

GrabSoft’s client relationship management during Covid 19 crisis
af: Amin, Zahra Tayeba
Udgivet: (2024)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
af: Zahan, Sumaiya
Udgivet: (2024)

Customer’s relationship with general banking of Pubali Bank Limited
af: Dash, Saikat
Udgivet: (2022)

Customer relationship with general banking of Al Arafah Islami Bank
af: Mim, Ummay Sauda Alam
Udgivet: (2021)

Integration of digital loyalty program for hospitality industry
af: Sakib, Nazmus
Udgivet: (2024)

Customer engagement through social media
af: Ayaz, Mohammed
Udgivet: (2024)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
af: Sakib, Saadman
Udgivet: (2018)

Customer relationship management: A case study on ITS Labtest Bangladesh Ltd.
af: Sultana, Sabia
Udgivet: (2015)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
af: Rahmatullah, Alisha
Udgivet: (2017)

Customer relationship management: a case study on Mother Horlicks
af: Rahman, Azizur
Udgivet: (2017)

How HYD meets the customer expectations and maintains a good relationship with them
af: Shawon, MD. Ariful Haque
Udgivet: (2018)

The new marketing conversation : creating and strengthening relationships between buyers and sellers /
af: Stein, Donna Baier
Udgivet: (2005)

Identify the roles of customer relationship marketing In merchandising activities of Royal Footwear Limited
af: Islam, Md. Sazibul
Udgivet: (2017)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
af: Debi, Debosmita Roy
Udgivet: (2024)

Enhancing female customers at Daraz Bangladesh
af: Tabassum, Rubaiyat
Udgivet: (2018)

General banking activities & customer relationship management of the general banking department of IFIC Bank Ltd.
af: Ahmed, Md. Faisal
Udgivet: (2017)

Engaging people with employer branding at BRAC-Aarong
af: Eiaz-Ur-Rahman, A. F. M.
Udgivet: (2024)

Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited
af: Dey, Mowrita
Udgivet: (2024)

Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
af: Mazumder, Avranil
Udgivet: (2024)

An Analysis of Customer Satisfaction at City Bank Limited
af: Siddique Rafi, Ashfaqul Islam
Udgivet: (2023)

Effect of rebranding on the customer satisfaction of Foodpanda Bangladesh Limited
af: Hassan, Mainuddin
Udgivet: (2018)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
af: Nayeem, Fabiha Binte
Udgivet: (2018)

Successful customer retention in a week /
af: Smith, Jane
Udgivet: (2000)

Evaluation of customer satisfaction of Bdexplor Ltd
af: Tajin, Tashim
Udgivet: (2018)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
af: Momen, MD Moksudul
Udgivet: (2024)

Prospects of new software for candidate relationship management at TallyKhata
af: Upoma, Dilara Afroje
Udgivet: (2023)

IMC to boost up the selling process of DBL Ceramics Limited
af: Kabir, M. H.
Udgivet: (2023)

Customer satisfaction in the digital agencies of Bangladesh
af: Bhuiyan, Mominul Islam
Udgivet: (2023)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
af: Bepari, Md. Alamin
Udgivet: (2020)