In building strong customer relationship the importance of communication skills
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.
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| Materialtyp: | Internship report |
| Språk: | English |
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Brac University
2021
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| Länkar: | http://hdl.handle.net/10361/14194 |
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10361-14194 |
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10361-141942021-03-01T21:01:51Z In building strong customer relationship the importance of communication skills Rafat, Md. Hasibul Islam Ehsan, Subhat Brac Business School, Brac University Customer relationship Communication skills Evaluation Employee Digital marketing Communication. Customer relations. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. Cataloged from PDF version of internship report. Includes bibliographical references (page 29). In every phase of personal and professional life, communication skill is one of the most important factor. All the findings and insights have come out from my personal experience of my internship period in Eskimi Bangladesh Limited and also from the survey I have conducted, in which 63 respondents took part. In this survey, I have tried to find out the impact of communication skills and how important it is to build relations with the customers. With the support of the survey and some secondary researches, I tried to show the insights of different people about communication skills and customer relations. Dependent on the survey result I have some key findings and I have also given some recommendations about how organizations can take initiatives to improve the communication skills of the employees. After going through my report, one can understand and see the real picture about the thinking of people about the importance of communication skills in building customer relationship. Md. Hasibul Islam Rafat B. Business Administration 2021-03-01T06:58:56Z 2021-03-01T06:58:56Z 2020 2020-01 Internship report ID 14104106 http://hdl.handle.net/10361/14194 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 31 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer relationship Communication skills Evaluation Employee Digital marketing Communication. Customer relations. |
| spellingShingle |
Customer relationship Communication skills Evaluation Employee Digital marketing Communication. Customer relations. Rafat, Md. Hasibul Islam In building strong customer relationship the importance of communication skills |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020. |
| author2 |
Ehsan, Subhat |
| author_facet |
Ehsan, Subhat Rafat, Md. Hasibul Islam |
| format |
Internship report |
| author |
Rafat, Md. Hasibul Islam |
| author_sort |
Rafat, Md. Hasibul Islam |
| title |
In building strong customer relationship the importance of communication skills |
| title_short |
In building strong customer relationship the importance of communication skills |
| title_full |
In building strong customer relationship the importance of communication skills |
| title_fullStr |
In building strong customer relationship the importance of communication skills |
| title_full_unstemmed |
In building strong customer relationship the importance of communication skills |
| title_sort |
in building strong customer relationship the importance of communication skills |
| publisher |
Brac University |
| publishDate |
2021 |
| url |
http://hdl.handle.net/10361/14194 |
| work_keys_str_mv |
AT rafatmdhasibulislam inbuildingstrongcustomerrelationshiptheimportanceofcommunicationskills |
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