How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.
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التنسيق: | Internship report |
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Brac University
2020
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الوصول للمادة أونلاين: | http://hdl.handle.net/10361/13827 |
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10361-138272023-01-24T09:36:37Z How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch Fariha, Rishad Mohiuddin, Md. Fazla This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. Rupali Bank Limited Customer service This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. Cataloged from PDF version of internship report. Includes bibliographical references (page 44). This report provides with broad and sensible exposure to the sector of overall activities of Rupali Bank Limited. During the post amount, I used to be appointed responsibility within the varied department of Rupali Bank Ltd. Rupali Bank commences its Loan operation department wherever they scrutinize the loan proposal and appraise the planned investment sector type varied aspects, viz. organization and management, technological, marketing, economic and profitableness. Fate, the right assessment Rupali Bank, gives loan to speculate the planned sector. Rupali Bank conjointly monitors and suggests website choice to final submission of the report. With a good ambition, Rupali Bank started its operation; however, sadly, it is currently a losing concern. Now a day, Rupali Bank tries to reduce their loan operation thanks to unethical apply of entrepreneurs of misuse fund and cash transfer to the different project. The bank conjointly tries to seek out the thrust sector and actual bourgeois people who have interested in an established profitable business. Rupali Bank Ltd is conducive loads for several years within the economic development (especially within the industrial sectors) in our country. Their activities square measure development. This study is conducted chiefly by questionnaires and by taking oral interview of the officers. Several journals and publications were conjointly used for precise information. Findings and conclusions show that Rupali Bank follows general banking rules and rules in their activities. It conjointly shows that Rupali Bank utilizes govt judgment and strategies in addressing their activities. I hope this study has some implication aimed toward rising the general activities of Rupali Bank. Rishad Fariha B. Business Administration 2020-03-04T07:26:21Z 2020-03-04T07:26:21Z 2019 2019-12 Internship report ID 15104123 http://hdl.handle.net/10361/13827 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 47 pages application/pdf Brac University |
institution |
Brac University |
collection |
Institutional Repository |
language |
English |
topic |
Rupali Bank Limited Customer service |
spellingShingle |
Rupali Bank Limited Customer service Fariha, Rishad How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch |
description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. |
author2 |
Mohiuddin, Md. Fazla |
author_facet |
Mohiuddin, Md. Fazla Fariha, Rishad |
format |
Internship report |
author |
Fariha, Rishad |
author_sort |
Fariha, Rishad |
title |
How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch |
title_short |
How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch |
title_full |
How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch |
title_fullStr |
How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch |
title_full_unstemmed |
How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch |
title_sort |
how to improve customer service efficiency and their customer satisfaction of rupali bank ltd. gabtoli hat branch |
publisher |
Brac University |
publishDate |
2020 |
url |
http://hdl.handle.net/10361/13827 |
work_keys_str_mv |
AT fariharishad howtoimprovecustomerserviceefficiencyandtheircustomersatisfactionofrupalibankltdgabtolihatbranch |
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