How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Fariha, Rishad
مؤلفون آخرون: Mohiuddin, Md. Fazla
التنسيق: Internship report
اللغة:English
منشور في: Brac University 2020
الموضوعات:
الوصول للمادة أونلاين:http://hdl.handle.net/10361/13827
id 10361-13827
record_format dspace
spelling 10361-138272023-01-24T09:36:37Z How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch Fariha, Rishad Mohiuddin, Md. Fazla This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. Rupali Bank Limited Customer service This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. Cataloged from PDF version of internship report. Includes bibliographical references (page 44). This report provides with broad and sensible exposure to the sector of overall activities of Rupali Bank Limited. During the post amount, I used to be appointed responsibility within the varied department of Rupali Bank Ltd. Rupali Bank commences its Loan operation department wherever they scrutinize the loan proposal and appraise the planned investment sector type varied aspects, viz. organization and management, technological, marketing, economic and profitableness. Fate, the right assessment Rupali Bank, gives loan to speculate the planned sector. Rupali Bank conjointly monitors and suggests website choice to final submission of the report. With a good ambition, Rupali Bank started its operation; however, sadly, it is currently a losing concern. Now a day, Rupali Bank tries to reduce their loan operation thanks to unethical apply of entrepreneurs of misuse fund and cash transfer to the different project. The bank conjointly tries to seek out the thrust sector and actual bourgeois people who have interested in an established profitable business. Rupali Bank Ltd is conducive loads for several years within the economic development (especially within the industrial sectors) in our country. Their activities square measure development. This study is conducted chiefly by questionnaires and by taking oral interview of the officers. Several journals and publications were conjointly used for precise information. Findings and conclusions show that Rupali Bank follows general banking rules and rules in their activities. It conjointly shows that Rupali Bank utilizes govt judgment and strategies in addressing their activities. I hope this study has some implication aimed toward rising the general activities of Rupali Bank. Rishad Fariha B. Business Administration 2020-03-04T07:26:21Z 2020-03-04T07:26:21Z 2019 2019-12 Internship report ID 15104123 http://hdl.handle.net/10361/13827 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 47 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Rupali Bank Limited
Customer service
spellingShingle Rupali Bank Limited
Customer service
Fariha, Rishad
How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.
author2 Mohiuddin, Md. Fazla
author_facet Mohiuddin, Md. Fazla
Fariha, Rishad
format Internship report
author Fariha, Rishad
author_sort Fariha, Rishad
title How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
title_short How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
title_full How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
title_fullStr How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
title_full_unstemmed How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
title_sort how to improve customer service efficiency and their customer satisfaction of rupali bank ltd. gabtoli hat branch
publisher Brac University
publishDate 2020
url http://hdl.handle.net/10361/13827
work_keys_str_mv AT fariharishad howtoimprovecustomerserviceefficiencyandtheircustomersatisfactionofrupalibankltdgabtolihatbranch
_version_ 1814309198851211264