Understanding brand reputation and customer loyalty through online customer service VS offline customer service in X Solutions Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.

গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক:	Kader, Syed Mashriqul
অন্যান্য লেখক:	Hossain, Tofazzal
বিন্যাস:	Internship report
ভাষা:	English
প্রকাশিত:	Brac University 2020
বিষয়গুলি:	X Solutions Limited Branding Customer loyalty Communication in management. Salesforce (Online service)
অনলাইন ব্যবহার করুন:	http://hdl.handle.net/10361/13811

অনুরূপ উপাদানগুলি

Customer engagement on social media to improve brand loyalty
অনুযায়ী: Hasan, Md.Alif
প্রকাশিত: (2024)

The evolution of brand awareness and the status of customer loyalty of ACI Logistics
অনুযায়ী: Pal, Shrabanee
প্রকাশিত: (2019)

Implementations of Interactive discussions with customers to put incentives and increasing of sales along with brand loyalty
অনুযায়ী: Al Mehdi, Abdullah
প্রকাশিত: (2023)

Customer loyalty of Super Thai Plastic Ltd.
অনুযায়ী: Rahman, Reaz
প্রকাশিত: (2015)

Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
অনুযায়ী: Saquib, Mohammad Nazmus
প্রকাশিত: (2024)

Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
অনুযায়ী: Mazumder, Avranil
প্রকাশিত: (2024)

Roles of Asiatic Mindshare Ltd. on the impact of social media marketing by ACI Pure Foods on brand awareness and customer loyalty in Bangladesh
অনুযায়ী: Mamud, Dewan Seam
প্রকাশিত: (2024)

Loyalty & customer buying behavior during pandemic period
অনুযায়ী: Rahman, Md. Hasinur
প্রকাশিত: (2023)

Examining the impact of influencer marketing on brand loyalty: a study on the role of brand communication
অনুযায়ী: Neehal, Saber Hossain
প্রকাশিত: (2024)

Brand attributes that leads to increase in brand loyalty
অনুযায়ী: Hoque, Farha Adiba
প্রকাশিত: (2021)

The impact of trust in social media marketing on brand loyalty: a study of consumer brands of ACI Limited
অনুযায়ী: Chowdhury, Shakib Ahamed
প্রকাশিত: (2024)

Increasing customer awareness in context of digital marketing platform: a scenario Veet Bangladesh
অনুযায়ী: Jahan, Nusrat
প্রকাশিত: (2019)

Relationship of loyalty programs with customers’ purchase quantity and frequency
অনুযায়ী: Islam, Ariful
প্রকাশিত: (2024)

The importance of online customer management service done by digital marketing agency Asiatic mindshare limited to change the landscape of marketing in Bangladesh
অনুযায়ী: Rahman, Maksudur
প্রকাশিত: (2023)

The principle of loyalty in EU law /
অনুযায়ী: Klamert, Marcus

Customer satisfaction of Pine Solution on digital marketing
অনুযায়ী: Moniruzzaman, Md.
প্রকাশিত: (2019)

A glimpse into the creative realm of advertising at X solutions Limited.
অনুযায়ী: Rime, Sadia Afrose
প্রকাশিত: (2024)

Successful customer retention in a week /
অনুযায়ী: Smith, Jane
প্রকাশিত: (2000)

CRM software in customer retention and customer loyalty in a B2B sewing thread company in Bangladesh
অনুযায়ী: Debi, Debosmita Roy
প্রকাশিত: (2024)

Consumer’s brand switching tendency inside telecommunication industry
অনুযায়ী: Adila, Fariha Noor
প্রকাশিত: (2024)

How social media platforms earn revenues for telecommunication companies - a perspective from X Solutions Limited
অনুযায়ী: Ador, Fahim Shahriar
প্রকাশিত: (2021)

Robi’s Digital solution analysis and customer relationship management
অনুযায়ী: Reza Chowdhury, Sanjida Binte
প্রকাশিত: (2023)

The impact of digital marketing in building customer relationship and brand promotion
অনুযায়ী: Khan, Sanzeeda Islam
প্রকাশিত: (2020)

The operations process of Digital Marketing Agency X Solution Limited
অনুযায়ী: Mohiuddin, Sakib Ibena
প্রকাশিত: (2021)

Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd.
অনুযায়ী: Islam, Sonia
প্রকাশিত: (2012)

Customer satisfaction on customer services of UCB Bank
অনুযায়ী: Afroz, Ridita
প্রকাশিত: (2023)

Building brand equity and effectiveness of distribution channel of ACI Pure Salt
অনুযায়ী: Keya, Kaniz Fatema
প্রকাশিত: (2024)

Brilliant Customer Service
অনুযায়ী: Stevens, Debra

Customer service of Grameenphone
অনুযায়ী: Raj, Muradul Haque
প্রকাশিত: (2016)

Customer service & its dimensions at X solutions LTD. through WhatsApp
অনুযায়ী: Zaman, Tasnim
প্রকাশিত: (2022)

Introduction of international luxury perfume brands in the Bangladeshi market and evaluating their appeal to a specialized customer segment
অনুযায়ী: Khan, Ananna Rahman
প্রকাশিত: (2024)

The brand image analysis in customer satisfaction of MyBL app
অনুযায়ী: Redwan, Nusrat
প্রকাশিত: (2024)

Importance of social media engagement for organizations growth: a perspective on X Solutions Limited
অনুযায়ী: Hoque, Muhammed Ziaul
প্রকাশিত: (2019)

Customer Needs and Solutions

Customer service & customer’s satisfaction of Trust Bank Limited
অনুযায়ী: Fardous, Farhin
প্রকাশিত: (2021)

Customer satisfaction on customer service of IFIC Bank limited
অনুযায়ী: Mondal, Tanushree
প্রকাশিত: (2021)

As an online market place, the customer servicer acivities & customer satisfaction of Kaymu.com.bd
অনুযায়ী: Ahamed, Arif
প্রকাশিত: (2015)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
অনুযায়ী: Hassan, Mahamudul
প্রকাশিত: (2023)

How do customers perceive the brand image of Nagad, and why customers are considering the Nagad app to purchase insurance policy premiums as their preferred payment method
অনুযায়ী: Mahbuba, Tasneem
প্রকাশিত: (2024)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
অনুযায়ী: Ahmed, Iftekhar
প্রকাশিত: (2019)