The Impact of “communication skills” in building “customer relationship"

The Impact of “communication skills” in building “customer relationship"

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.

Dettagli Bibliografici
Autore principale:	Chisty, Md Khaza Moenuddin
Altri autori:	Ghani, Ariful
Natura:	Internship report
Lingua:	English
Pubblicazione:	Brac University 2020
Soggetti:	Digital marketing Communication skill Customer relations Communication. Customer relations > Management.
Accesso online:	http://hdl.handle.net/10361/13751

Documenti analoghi

In building strong customer relationship the importance of communication skills
di: Rafat, Md. Hasibul Islam
Pubblicazione: (2021)

Robi’s Digital solution analysis and customer relationship management
di: Reza Chowdhury, Sanjida Binte
Pubblicazione: (2023)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
di: Mohtasin, Sadman
Pubblicazione: (2022)

The effects of digital marketing on customer relationships in Bangladesh
di: Ahmed, Ishtiaq
Pubblicazione: (2017)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
di: Sakib, Saadman
Pubblicazione: (2018)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
di: Masud, Rahnuma
Pubblicazione: (2024)

Customer relationship management: a case study on Mother Horlicks
di: Rahman, Azizur
Pubblicazione: (2017)

The impact of digital marketing in building customer relationship and brand promotion
di: Khan, Sanzeeda Islam
Pubblicazione: (2020)

Analyses of the effectiveness of customer relationship management of The City Bank Limited
di: Akter, Masuma
Pubblicazione: (2023)

Sales from Customer Relationship Management (CRM) of Coderstrust Bangladesh
di: Alamgir, Rezwana
Pubblicazione: (2023)

Customer engagement through social media
di: Ayaz, Mohammed
Pubblicazione: (2024)

Customer engagement process of X integrated marketing agency
di: Islam, Md. Mariful
Pubblicazione: (2024)

How HYD meets the customer expectations and maintains a good relationship with them
di: Shawon, MD. Ariful Haque
Pubblicazione: (2018)

GrabSoft’s client relationship management during Covid 19 crisis
di: Amin, Zahra Tayeba
Pubblicazione: (2024)

Relationship of loyalty programs with customers’ purchase quantity and frequency
di: Islam, Ariful
Pubblicazione: (2024)

Analyzing the marketing practices of BSRM in the A steel industry: a study on the impact of digital marketing on customer engagement and brand loyalty
di: Mazumder, Avranil
Pubblicazione: (2024)

Identify the roles of customer relationship marketing In merchandising activities of Royal Footwear Limited
di: Islam, Md. Sazibul
Pubblicazione: (2017)

Implementing a customer relationship management framework to improve BRAC's global resource mobilisation efforts
di: Zahan, Sumaiya
Pubblicazione: (2024)

Integration of digital loyalty program for hospitality industry
di: Sakib, Nazmus
Pubblicazione: (2024)

ACI foods, analyzing company situation in terms of customer responsiveness
di: Mahjabin, Nusrat
Pubblicazione: (2019)

Customer relationship officer’s engagement in learning & development department of BRAC Bank Limited
di: Nayeem, Fabiha Binte
Pubblicazione: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
di: Raisa, Fabeha
Pubblicazione: (2024)

Customer’s relationship with general banking of Pubali Bank Limited
di: Dash, Saikat
Pubblicazione: (2022)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
di: Bepari, Md. Alamin
Pubblicazione: (2020)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
di: Momen, MD Moksudul
Pubblicazione: (2024)

Successful customer retention in a week /
di: Smith, Jane
Pubblicazione: (2000)

Partners and drivers attraction and retention strategies of Uber Bangladesh
di: Atia, Tabassum
Pubblicazione: (2019)

Brand awareness and business development through digital marketing
di: Hossain, Md Amir
Pubblicazione: (2018)

Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited
di: Dey, Mowrita
Pubblicazione: (2024)

Online customer care : applying today's technology to achieve world-class customer interaction /
di: Cusack, Michael, 1955-
Pubblicazione: (1998)

Service marketing report on Ogilvy & Mather, Bangladesh
di: Salam, Arman
Pubblicazione: (2017)

Recruitment and selection practices at Omera Petroleum Limited
di: Anika, Nusrat Jahan
Pubblicazione: (2021)

Headcount forecasting for Customer Experience Department in relation to productivity of an employee
di: Faruque, Mohammad Nizam Uddin
Pubblicazione: (2022)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
di: khan, Shadman Zuhair
Pubblicazione: (2024)

Effect of rebranding on the customer satisfaction of Foodpanda Bangladesh Limited
di: Hassan, Mainuddin
Pubblicazione: (2018)

A GoZayaan’s report introducing digitization in customer experience: impacts of automation services to overcome the challenges in streamlining processes
di: Hossain, Sheneen
Pubblicazione: (2024)

An Analysis of Customer Satisfaction at City Bank Limited
di: Siddique Rafi, Ashfaqul Islam
Pubblicazione: (2023)

Determinants of cross-selling opportunities impacting customer lifetime value at Runner Automobile PLC
di: Hossain, Mokammel
Pubblicazione: (2024)

The new marketing conversation : creating and strengthening relationships between buyers and sellers /
di: Stein, Donna Baier
Pubblicazione: (2005)

An overview of customer relationship management (CRM) of ACI Logistics Limited SHWAPNO
di: Rahmatullah, Alisha
Pubblicazione: (2017)