Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.

Bibliografiske detaljer
Hovedforfatter:	Anima, Maisha Ibnath
Andre forfattere:	Rahman, Md. Shezanur
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2020
Fag:	Dutch Bangla Bank Limited Customer satisfaction General banking Banks and banking > Bangladesh. Consumer satisfaction.
Online adgang:	http://hdl.handle.net/10361/13717

Lignende værker

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, DBBL
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Udgivet: (2017)

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Udgivet: (2019)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Performance evaluation of Dutch Bangla Bank Limited
af: Eiti, Afroza Sifat
Udgivet: (2016)

Customer satisfaction level of Standard Bank Limited
af: Anjum, Sabab Al
Udgivet: (2018)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

Financial performance analysis of Dutch-Bangla Bank Limited
af: Islam, Lamia
Udgivet: (2018)

An evaluation of the point of sale services provided by Dutch-Bangla Bank Limited
af: Imtiaz, Md. Khalek
Udgivet: (2018)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
af: Naim, Rabiul Islam
Udgivet: (2021)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Loan and Advance Department of DBBL
af: Ahsan, Syeda Eshana
Udgivet: (2015)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
af: Islam, Md. Shajidul
Udgivet: (2024)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Credit risk management: an empirical study on Dutch-Bangla Bank Limited
af: Tabassum, Sadiyah
Udgivet: (2017)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
af: Suzana, Sazia Afrin
Udgivet: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
af: Islam, Md. Aminul
Udgivet: (2019)

Customer satisfaction with government banks: a study on Agrani Bank Limited
af: Sultana, Farhana, et al.
Udgivet: (2019)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
af: Fariha, Lamia Jannat
Udgivet: (2023)

General banking, cash handling and credit management procedures of Dutch-Bangla Bank Limited
af: Shirin, Shabnam
Udgivet: (2016)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Financial performance analysis of Dutch-Bangla Bank Limited
af: Hossain, Mohammad Samman
Udgivet: (2023)

Customer satisfaction of The City Bank Limited
af: Tanzim, Kishwar Kaniz
Udgivet: (2019)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

Customer satisfaction in public banks: a study on Janata Bank Limited
af: Ershad, Shah Zafar
Udgivet: (2017)

Customer satisfaction on general banking of Mercantile Bank Limited
af: Faizah, Humayra
Udgivet: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
af: Bushra, Abedin
Udgivet: (2016)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
af: Naureen, Sabah
Udgivet: (2021)

General banking and digitalization through the lenses of customer
af: Tasnuva, Rudainah
Udgivet: (2024)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
af: Bhattacharjee, Mukti
Udgivet: (2017)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
af: Afroz, Nadia
Udgivet: (2018)

Satisfaction of the customers in Standard Bank (Ring Road Branch)
af: Hafiz, Kanita
Udgivet: (2019)

Customer satisfaction of Shahjalal Islami Bank Limited.
af: Anjum, Shamiha
Udgivet: (2018)