Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)

Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)

This thesis is submitted in partial fulfillment of the requirements for the degree of Masters of Arts in Governance and Development, 2018.

Xehetasun bibliografikoak
Egile nagusia: Mamun, S.M.A.A.
Beste egile batzuk: Chowdhury, Md. Hasan Maksud
Formatua: Thesis
Hizkuntza:English
Argitaratua: Brac University 2020
Gaiak:
e-GP
Case study
DSHE
Governance
Accountability
Sarrera elektronikoa:http://hdl.handle.net/10361/13622
id 10361-13622
record_format dspace
spelling 10361-136222020-01-19T21:01:26Z Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE) Mamun, S.M.A.A. Chowdhury, Md. Hasan Maksud Brac Institute of Governance and Development, Brac University e-GP Case study DSHE Governance Accountability This thesis is submitted in partial fulfillment of the requirements for the degree of Masters of Arts in Governance and Development, 2018. Cataloged from PDF version of thesis report. Includes bibliographical references (page 34 - 35). Electronic government procurement (e-GP) facilitates higher quality outcomes for public procurement of Bangladesh through improved accessibility of different stakeholders, create competitive environment for government expenditure, automation improving efficiency and reducing processing costs, ensure greater transparency and accountability. e-GP system is introduced in Directorate of Secondary and Higher Education (DSHE) in 2017. e-GP is an effective tool for reforming public procurement system by implementing appropriate policy and legal framework, effective procurer and supplier activation. For an effective implementation of e-GP system, strong awareness building among stakeholders, capacity building programs, technological frame development are required. To ensure sustainability in e-GP a change management and leadership are also required. Multidimensional changes are required for implementing e-GP in DSHE. Only purchasing new hardware, software or developing infrastructure is not enough to bring changes in DSHE procurement system. Beside this, bring change in the areas of government official and bidder behavior, skills, regulations and legislation, operational policies are also highly required for ensuring e-GP’s changes sustainability. Absence of proper change management in government procurement, expected result from e-GP like transparency, efficiency, effectiveness will not reflect in government procurement. This study searches current challenges of implementing e-GP from both hard and soft aspects in DSHE. Finally, some recommendations are put forward based on primary and secondary data of this research. The result shows that lack of transparency, lack of clear understanding about e-GP system among stakeholders; insufficient internet speed, user unfriendly e-GP websites and its operating procedure, complexity in error correction are the challenges in implementing e-GP in DSHE. This study also shows that e-payment complications, shortage of practical &refreshing training, conflicting procurement rules between donor agencies and government, lack of central database of verified suppliers, lack of IT knowledge of top management and supplier, centralized of authorities by Central Procurement Technical Unit (CPTU), coercion among bidders and lengthy procurement cycle are creating major barriers of successful implementation of e-GP in DSHE. It is very difficult to ensure good governance, performance, and quality without overcoming these challenges. Finally, some recommendations are put forward based on the findings of the study which includes revise training procedure and arrange refreshment training of e-GP, One stop service Centre need to establish for solving any e-GP portal related problem. Moreover, Ensure high internet speed and its continuity, central verified vendor database for smooth evaluation, bring transparency in e-GP by ensuring accountability among stakeholders and create online payment facility for all types of e-GP payment. S.M.A.A.Mamun M. Governance and Development 2020-01-19T07:05:23Z 2020-01-19T07:05:23Z 2018 2018 Thesis ID 17382004 http://hdl.handle.net/10361/13622 en Brac University theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 39 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic e-GP
Case study
DSHE
Governance
Accountability
spellingShingle e-GP
Case study
DSHE
Governance
Accountability
Mamun, S.M.A.A.
Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)
description This thesis is submitted in partial fulfillment of the requirements for the degree of Masters of Arts in Governance and Development, 2018.
author2 Chowdhury, Md. Hasan Maksud
author_facet Chowdhury, Md. Hasan Maksud
Mamun, S.M.A.A.
format Thesis
author Mamun, S.M.A.A.
author_sort Mamun, S.M.A.A.
title Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)
title_short Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)
title_full Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)
title_fullStr Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)
title_full_unstemmed Challenges in Electronic Government Procurement (e-GP): a case study on e-GP in Directorate of Secondary and Higher Education (DSHE)
title_sort challenges in electronic government procurement (e-gp): a case study on e-gp in directorate of secondary and higher education (dshe)
publisher Brac University
publishDate 2020
url http://hdl.handle.net/10361/13622
work_keys_str_mv AT mamunsmaa challengesinelectronicgovernmentprocurementegpacasestudyonegpindirectorateofsecondaryandhighereducationdshe
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