Customer satisfaction of The City Bank Limited

Customer satisfaction of The City Bank Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.

Manylion Llyfryddiaeth
Prif Awdur:	Tanzim, Kishwar Kaniz
Awduron Eraill:	Ghani, Ariful
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	Brac University 2019
Pynciau:	General banking Rules and regulations Customer behavior Customer satisfaction Evaluations Banks and banking > Bangladesh. Consumer satisfaction > Evaluation > Handbooks, manuals, etc.
Mynediad Ar-lein:	http://hdl.handle.net/10361/12796

Eitemau Tebyg

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
gan: Saad, Kazi Newaz Alam
Cyhoeddwyd: (2019)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

General banking and customer satisfaction of Bank Asia Limited
gan: Raihan, Sabbir
Cyhoeddwyd: (2023)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
gan: Sumaya, Ayesha
Cyhoeddwyd: (2019)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
gan: Islam, Md. Aminul
Cyhoeddwyd: (2019)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
gan: Biswas, Soumithra
Cyhoeddwyd: (2023)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
gan: Anima, Maisha Ibnath
Cyhoeddwyd: (2020)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
gan: Prothama, Nilam Fayaza
Cyhoeddwyd: (2018)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Customer satisfaction on general banking of Mercantile Bank Limited
gan: Faizah, Humayra
Cyhoeddwyd: (2017)

Customer satisfaction of UCBL
gan: Maksud, Aquib
Cyhoeddwyd: (2021)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
gan: Naim, Rabiul Islam
Cyhoeddwyd: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Analysis on retail banking and customer satisfaction of One Bank
gan: Rahman, MD. Mahbubur
Cyhoeddwyd: (2017)

Customer satisfaction on customer service of IFIC Bank limited
gan: Mondal, Tanushree
Cyhoeddwyd: (2021)

Customer satisfaction and general operations of Rupali Bank
gan: Tripti, Ayesha Ferdousi
Cyhoeddwyd: (2017)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
gan: Fariha, Lamia Jannat
Cyhoeddwyd: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Customer service and satisfaction of Agrani Bank Limited
gan: Afroz, Sadia
Cyhoeddwyd: (2018)

Customer satisfaction level of Standard Bank Limited
gan: Anjum, Sabab Al
Cyhoeddwyd: (2018)

Customer satisfaction of Triangle Services Limited
gan: Islam, Mohammad Saiful
Cyhoeddwyd: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
gan: Ahmed, Ishtiaque
Cyhoeddwyd: (2019)

Customer satisfaction of Standard Bank Ltd.
gan: Zaman, Tazrin
Cyhoeddwyd: (2017)

Customer satisfaction in public banks: a study on Janata Bank Limited
gan: Ershad, Shah Zafar
Cyhoeddwyd: (2017)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
gan: Bhattacharjee, Mukti
Cyhoeddwyd: (2017)

Customer satisfaction of Shahjalal Islami Bank Limited.
gan: Anjum, Shamiha
Cyhoeddwyd: (2018)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
gan: Osman, Jaki
Cyhoeddwyd: (2016)

General banking and digitalization through the lenses of customer
gan: Tasnuva, Rudainah
Cyhoeddwyd: (2024)

Customer satisfaction of Standard Chartered Bank compared to other banks
gan: Jarin, Shams
Cyhoeddwyd: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
gan: Bushra, Abedin
Cyhoeddwyd: (2016)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
gan: Akhtar, Jasmin
Cyhoeddwyd: (2013)

Evaluation of customer satisfaction of United Commercial Bank Limited
gan: Ahmed, Naziat
Cyhoeddwyd: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
gan: Islam, Md. Shajidul
Cyhoeddwyd: (2024)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
gan: Bepari, Md. Alamin
Cyhoeddwyd: (2020)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
gan: Naureen, Sabah
Cyhoeddwyd: (2021)

Evaluation of customer satisfaction of Bdexplor Ltd
gan: Tajin, Tashim
Cyhoeddwyd: (2018)

Customer relationship with general banking of Al Arafah Islami Bank
gan: Mim, Ummay Sauda Alam
Cyhoeddwyd: (2021)