Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.

Bibliographic Details
Main Author: Aony, Sabera Shahrin
Other Authors: Mahboob, Asheka
Format: Internship report
Language:English
Published: Brac University 2019
Subjects:
Online Access:http://hdl.handle.net/10361/12787
id 10361-12787
record_format dspace
spelling 10361-127872019-10-15T21:01:05Z Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model Aony, Sabera Shahrin Mahboob, Asheka Brac Business School, Brac University Sheba.xyz Four Factor Model Repurchase intention Start-Up New business enterprises Entrepreneurship This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. Cataloged from PDF version of internship report. Includes bibliographical references (page 40). I have tried to depict the underlying factors of intention to repurchase service from online service industry. Later it is being identified that some factors are highly responsible for customer retention to online service sector. At first I tried to identify the dependent variable for this topic which is ‘repurchase intention’ and for my dependent variable my chosen independent variables are ‘Pricing’, ‘Brand experience’ and ‘Service Quality’. We have tried to determine the relationship among these variables. My main concern was to identify the core relationship with the dependent and independent variable. After that I worked for collecting data from respondents with selective questions related to my respective topic. Moreover, I tried to analyses the missing data’s as well and replaced them also by doing outlier detection. In addition, I also did factor analysis description, data analysis using pattern component matrix, communalities, Reliability test, Validity test, Regression analysis etc. Besides this, I checked confirmed reliability through Cronbach‟s alpha and validity with convergent and discriminant legitimacy. Moreover, in order to identify the viability of our hypothesis, we developed composite variable and regression analysis from pattern component matrix. Finally, I have been able to get the results and left my constraints and recommendations. Sabera Shahrin Aony B. Business Administration 2019-10-15T04:38:51Z 2019-10-15T04:38:51Z 2019 2019-08 Internship report ID 14204057 http://hdl.handle.net/10361/12787 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 41 pages application/pdf Brac University
institution Brac University
collection Institutional Repository
language English
topic Sheba.xyz
Four Factor Model
Repurchase intention
Start-Up
New business enterprises
Entrepreneurship
spellingShingle Sheba.xyz
Four Factor Model
Repurchase intention
Start-Up
New business enterprises
Entrepreneurship
Aony, Sabera Shahrin
Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.
author2 Mahboob, Asheka
author_facet Mahboob, Asheka
Aony, Sabera Shahrin
format Internship report
author Aony, Sabera Shahrin
author_sort Aony, Sabera Shahrin
title Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model
title_short Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model
title_full Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model
title_fullStr Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model
title_full_unstemmed Customer’s repurchase intention with Sheba.xyz: based on the Four Factor Model
title_sort customer’s repurchase intention with sheba.xyz: based on the four factor model
publisher Brac University
publishDate 2019
url http://hdl.handle.net/10361/12787
work_keys_str_mv AT aonysaberashahrin customersrepurchaseintentionwithshebaxyzbasedonthefourfactormodel
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