Parents satisfaction with the services quality of Bangladesh International School & College (BISC)
This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.
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Brac University
2019
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גישה מקוונת: | http://hdl.handle.net/10361/12280 |
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10361-122802023-01-24T09:38:10Z Parents satisfaction with the services quality of Bangladesh International School & College (BISC) Soneya, Rumnaz Asfin Ali Ahmed, Riyashad Brac Business School, Brac University Bangladesh International School and College Customer satisfaction Services marketing This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019. Catalogued from PDF version of internship report. Includes bibliographical references (page 40). Customer satisfaction deals with the services provided by an organization whether it is a service or manufacturing. In service organizations, managers has scopes for planning and designing of the process, service blueprint designing, allocating resources, location planning, capacity planning, maintaining the service. improving the service quality and process etc. In a non-profit education organization like school. marketing managers has lots of scopes to work on to ensure service excellence. With the aim of finding the level of Parents satisfaction with their children· s school and school experiences of Bangladesh lnternationaJ School & College (BISC), a survey was conducted with the parents. In sum 40 parents responded to the Survey, which was administrated school-wide to parents of randomly selected students from across both curriculum of Junior Section. Rumnaz Asfin Ali Soneya M. Business Administration 2019-07-01T04:32:17Z 2019-07-01T04:32:17Z 2018 2018-09-03 Internship report ID 14164071 http://hdl.handle.net/10361/12280 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 40 pages application/pdf Brac University |
institution |
Brac University |
collection |
Institutional Repository |
language |
English |
topic |
Bangladesh International School and College Customer satisfaction Services marketing |
spellingShingle |
Bangladesh International School and College Customer satisfaction Services marketing Soneya, Rumnaz Asfin Ali Parents satisfaction with the services quality of Bangladesh International School & College (BISC) |
description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019. |
author2 |
Ahmed, Riyashad |
author_facet |
Ahmed, Riyashad Soneya, Rumnaz Asfin Ali |
format |
Internship report |
author |
Soneya, Rumnaz Asfin Ali |
author_sort |
Soneya, Rumnaz Asfin Ali |
title |
Parents satisfaction with the services quality of Bangladesh International School & College (BISC) |
title_short |
Parents satisfaction with the services quality of Bangladesh International School & College (BISC) |
title_full |
Parents satisfaction with the services quality of Bangladesh International School & College (BISC) |
title_fullStr |
Parents satisfaction with the services quality of Bangladesh International School & College (BISC) |
title_full_unstemmed |
Parents satisfaction with the services quality of Bangladesh International School & College (BISC) |
title_sort |
parents satisfaction with the services quality of bangladesh international school & college (bisc) |
publisher |
Brac University |
publishDate |
2019 |
url |
http://hdl.handle.net/10361/12280 |
work_keys_str_mv |
AT soneyarumnazasfinali parentssatisfactionwiththeservicesqualityofbangladeshinternationalschoolcollegebisc |
_version_ |
1814308955562704896 |