Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.

Dettagli Bibliografici
Autore principale:	Rashid, Kamrun Nahar
Altri autori:	Akhter, Rahma
Natura:	Internship report
Lingua:	English
Pubblicazione:	Brac University 2019
Soggetti:	Customer service General banking Prime Bank Limited Customer satisfaction Banks and banking > Bangladesh
Accesso online:	http://hdl.handle.net/10361/12195

Documenti analoghi

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
di: Shafin, Md. Shahriar Kabir
Pubblicazione: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
di: Jihan, Jaky All Naiem
Pubblicazione: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
di: Ahmed, Ishtiaque
Pubblicazione: (2019)

A study on the customer satisfaction at Prime Bank Securities Limited
di: Ali, Sanjana
Pubblicazione: (2018)

Customer service and satisfaction of Prime Bank Limited
di: Saba, Husnus
Pubblicazione: (2018)

Customer perception on general banking activities of Prime Bank Limited Banani branch
di: Tasnim, Zarin
Pubblicazione: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
di: Mahnaz, Samanta
Pubblicazione: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
di: Alam, Farzana
Pubblicazione: (2022)

Customer satisfaction on general banking of Mercantile Bank Limited
di: Faizah, Humayra
Pubblicazione: (2017)

Customer satisfaction on general banking of Prime Bank
di: Maria, Jannatul
Pubblicazione: (2018)

Customer satisfaction on customer services of UCB Bank
di: Afroz, Ridita
Pubblicazione: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
di: Naureen, Sabah
Pubblicazione: (2021)

Customer satisfaction and general operations of Rupali Bank
di: Tripti, Ayesha Ferdousi
Pubblicazione: (2017)

General banking and customer satisfaction of Bank Asia Limited
di: Raihan, Sabbir
Pubblicazione: (2023)

Customer satisfaction level of Standard Bank Limited
di: Anjum, Sabab Al
Pubblicazione: (2018)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
di: Chowdhury, Mysha
Pubblicazione: (2017)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
di: Afroz, Nadia
Pubblicazione: (2018)

Customer satisfaction on services of Sonali bank Limited
di: Akib, Ahanak
Pubblicazione: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
di: Saad, Kazi Newaz Alam
Pubblicazione: (2019)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
di: Reza, Tahsin Subah
Pubblicazione: (2018)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
di: Sumaya, Ayesha
Pubblicazione: (2019)

Analysis on retail banking and customer satisfaction of One Bank
di: Rahman, MD. Mahbubur
Pubblicazione: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
di: Bushra, Abedin
Pubblicazione: (2016)

Customer satisfaction on customer service of IFIC Bank limited
di: Mondal, Tanushree
Pubblicazione: (2021)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
di: Fariha, Lamia Jannat
Pubblicazione: (2023)

Customer satisfaction of Standard Bank Ltd.
di: Zaman, Tazrin
Pubblicazione: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
di: Fardous, Farhin
Pubblicazione: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
di: Anima, Maisha Ibnath
Pubblicazione: (2020)

Customer service and satisfaction of Janata Bank
di: Nayeem, Jannatul
Pubblicazione: (2019)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
di: Osman, Jaki
Pubblicazione: (2016)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
di: Bepari, Md. Alamin
Pubblicazione: (2020)

General banking and digitalization through the lenses of customer
di: Tasnuva, Rudainah
Pubblicazione: (2024)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
di: Naim, Rabiul Islam
Pubblicazione: (2021)

Customer service and satisfaction of Agrani Bank Limited
di: Afroz, Sadia
Pubblicazione: (2018)

Customer satisfaction of The City Bank Limited
di: Tanzim, Kishwar Kaniz
Pubblicazione: (2019)

Customer satisfaction of Standard Chartered Bank compared to other banks
di: Jarin, Shams
Pubblicazione: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
di: Islam, Md. Shajidul
Pubblicazione: (2024)

Customer relationship with general banking of Al Arafah Islami Bank
di: Mim, Ummay Sauda Alam
Pubblicazione: (2021)

Customer satisfaction in public banks: a study on Janata Bank Limited
di: Ershad, Shah Zafar
Pubblicazione: (2017)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
di: Basir, Abdus Samiul
Pubblicazione: (2024)