Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.

ग्रंथसूची विवरण
मुख्य लेखक:	Rashid, Kamrun Nahar
अन्य लेखक:	Akhter, Rahma
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	Brac University 2019
विषय:	Customer service General banking Prime Bank Limited Customer satisfaction Banks and banking > Bangladesh
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/12195

समान संसाधन

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
द्वारा: Shafin, Md. Shahriar Kabir
प्रकाशित: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
द्वारा: Jihan, Jaky All Naiem
प्रकाशित: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
द्वारा: Ahmed, Ishtiaque
प्रकाशित: (2019)

A study on the customer satisfaction at Prime Bank Securities Limited
द्वारा: Ali, Sanjana
प्रकाशित: (2018)

Customer service and satisfaction of Prime Bank Limited
द्वारा: Saba, Husnus
प्रकाशित: (2018)

Customer perception on general banking activities of Prime Bank Limited Banani branch
द्वारा: Tasnim, Zarin
प्रकाशित: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
द्वारा: Mahnaz, Samanta
प्रकाशित: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
द्वारा: Alam, Farzana
प्रकाशित: (2022)

Customer satisfaction on general banking of Mercantile Bank Limited
द्वारा: Faizah, Humayra
प्रकाशित: (2017)

Customer satisfaction on general banking of Prime Bank
द्वारा: Maria, Jannatul
प्रकाशित: (2018)

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
द्वारा: Naureen, Sabah
प्रकाशित: (2021)

Customer satisfaction and general operations of Rupali Bank
द्वारा: Tripti, Ayesha Ferdousi
प्रकाशित: (2017)

General banking and customer satisfaction of Bank Asia Limited
द्वारा: Raihan, Sabbir
प्रकाशित: (2023)

Customer satisfaction level of Standard Bank Limited
द्वारा: Anjum, Sabab Al
प्रकाशित: (2018)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
द्वारा: Chowdhury, Mysha
प्रकाशित: (2017)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
द्वारा: Afroz, Nadia
प्रकाशित: (2018)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
द्वारा: Saad, Kazi Newaz Alam
प्रकाशित: (2019)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
द्वारा: Reza, Tahsin Subah
प्रकाशित: (2018)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
द्वारा: Sumaya, Ayesha
प्रकाशित: (2019)

Analysis on retail banking and customer satisfaction of One Bank
द्वारा: Rahman, MD. Mahbubur
प्रकाशित: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
द्वारा: Bushra, Abedin
प्रकाशित: (2016)

Customer satisfaction on customer service of IFIC Bank limited
द्वारा: Mondal, Tanushree
प्रकाशित: (2021)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
द्वारा: Fariha, Lamia Jannat
प्रकाशित: (2023)

Customer satisfaction of Standard Bank Ltd.
द्वारा: Zaman, Tazrin
प्रकाशित: (2017)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
द्वारा: Anima, Maisha Ibnath
प्रकाशित: (2020)

Customer service and satisfaction of Janata Bank
द्वारा: Nayeem, Jannatul
प्रकाशित: (2019)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
द्वारा: Osman, Jaki
प्रकाशित: (2016)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
द्वारा: Bepari, Md. Alamin
प्रकाशित: (2020)

General banking and digitalization through the lenses of customer
द्वारा: Tasnuva, Rudainah
प्रकाशित: (2024)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
द्वारा: Naim, Rabiul Islam
प्रकाशित: (2021)

Customer service and satisfaction of Agrani Bank Limited
द्वारा: Afroz, Sadia
प्रकाशित: (2018)

Customer satisfaction of The City Bank Limited
द्वारा: Tanzim, Kishwar Kaniz
प्रकाशित: (2019)

Customer satisfaction of Standard Chartered Bank compared to other banks
द्वारा: Jarin, Shams
प्रकाशित: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
द्वारा: Islam, Md. Shajidul
प्रकाशित: (2024)

Customer relationship with general banking of Al Arafah Islami Bank
द्वारा: Mim, Ummay Sauda Alam
प्रकाशित: (2021)

Customer satisfaction in public banks: a study on Janata Bank Limited
द्वारा: Ershad, Shah Zafar
प्रकाशित: (2017)

Unveiling post-COVID-19 dynamics: a comprehensive analysis of customer satisfaction and app usage at Prime Bank's Jatrabari branch
द्वारा: Basir, Abdus Samiul
प्रकाशित: (2024)