Customer service and satisfaction of Janata Bank

Customer service and satisfaction of Janata Bank

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.

Bibliografiske detaljer
Hovedforfatter:	Nayeem, Jannatul
Andre forfattere:	Tasnim, Mayesha
Format:	Internship report
Sprog:	English
Udgivet:	Brac University 2019
Fag:	Janata Bank Limited Customer Service Banks and banking > Bangladesh. Consumer satisfaction.
Online adgang:	http://hdl.handle.net/10361/12149

Lignende værker

Customer satisfaction in public banks: a study on Janata Bank Limited
af: Ershad, Shah Zafar
Udgivet: (2017)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
af: Haque, Tasfin Iftekharul
Udgivet: (2019)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

General banking activities and customer services of Janata Bank Limited: UGC corporate branch, Dhaka
af: Chowdhury, Redwan Ahmed
Udgivet: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
af: Naureen, Sabah
Udgivet: (2021)

General banking activities of Janata Bank Limited
af: Roy, Tama
Udgivet: (2021)

Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

General banking activities of Janata Bank Limited
af: Sourov, Arif Ahmed
Udgivet: (2017)

General banking activities of Janata Bank Limited
af: Moyeen, Md. Rafat
Udgivet: (2017)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
af: Islam, Md. Aminul
Udgivet: (2019)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Janata Bank Limited and its general banking activities
af: Nipa, Samapti Akter
Udgivet: (2018)

Internet banking services of Janata Bank Limited
af: Islam, MD Rafiqul
Udgivet: (2023)

General banking and digitalization through the lenses of customer
af: Tasnuva, Rudainah
Udgivet: (2024)

General banking activities of Janata Bank Limited
af: Akter, Farjana
Udgivet: (2021)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
af: Islam, Md. Shajidul
Udgivet: (2024)

Consumer perception about general banking activities of Janata Bank Limited
af: Hridoy, Md. Jubair Ahmed
Udgivet: (2017)

Research on general banking and the functions of Janata Bank Limited
af: Oishi, Sadia Shafique
Udgivet: (2022)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
af: Naim, Rabiul Islam
Udgivet: (2021)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Training and development process of Janata Bank
af: Akter, Fatema
Udgivet: (2019)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
af: Suzana, Sazia Afrin
Udgivet: (2024)

General banking activities of Janata Bank Limited: a study on Mohakhali corporate branch, Dhaka.
af: Hossain, Khandaker Junaed
Udgivet: (2018)

The digital services of Brack Bank PLC, the opportunities challenges and the impact of digital transformation on customer interactions
af: khan, Shadman Zuhair
Udgivet: (2024)

General banking activities of Janata Bank Limited Green Road corporate Branch
af: Afroz, Humayara
Udgivet: (2022)

Customer satisfaction with government banks: a study on Agrani Bank Limited
af: Sultana, Farhana, et al.
Udgivet: (2019)

Corporate governance of Janata Bank Limited
af: Rahman, Rifayat
Udgivet: (2017)