Customer service and satisfaction of Janata Bank
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.
| 第一著者: | |
|---|---|
| その他の著者: | |
| フォーマット: | Internship report |
| 言語: | English |
| 出版事項: |
Brac University
2019
|
| 主題: | |
| オンライン･アクセス: | http://hdl.handle.net/10361/12149 |
| id |
10361-12149 |
|---|---|
| record_format |
dspace |
| spelling |
10361-121492019-09-30T05:36:42Z Customer service and satisfaction of Janata Bank Nayeem, Jannatul Tasnim, Mayesha Brac Business School, Brac University Janata Bank Limited Customer Service Banks and banking--Bangladesh. Consumer satisfaction. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. Cataloged from PDF version of internship report. Includes bibliographical references (page 41). In the modern world, banks play a pivotal role in the field of economic development. It occupies a very important place in any nation’s economy. It is very necessary to understand that no nation can gain success if its banks are not successful. Bangladesh is no exception. There are more than 70 banks in Bangladesh. Janata Bank is one of the leading public banks in Bangladesh. It always tries to give different types of services in order to attract potential customers. To complete my BBA program, I needed to work in Janata Bank Limited. This report signifies the three months of my working experience in Janata Bank. I was joined in Dilkusha Corporate Branch of. The main objective of this report is to experience the Customer’s satisfaction level of Janata Bank Limited. This report gives the idea of what are their customer’s expectations and perceptions and how they meet the requirements. Through survey and data analysis I have tried to show whether current statists of satisfaction level of Janata bank Limited. Though it is very short time to prepare report but I tried briefly to discuss satisfaction level of customers on Janata bank. Jannatul Nayeem B. Business Administration 2019-06-16T04:55:04Z 2019-06-16T04:55:04Z 2019 2019-05-08 Internship report ID 13104077 http://hdl.handle.net/10361/12149 en Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 43 pages application/pdf Brac University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Janata Bank Limited Customer Service Banks and banking--Bangladesh. Consumer satisfaction. |
| spellingShingle |
Janata Bank Limited Customer Service Banks and banking--Bangladesh. Consumer satisfaction. Nayeem, Jannatul Customer service and satisfaction of Janata Bank |
| description |
This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019. |
| author2 |
Tasnim, Mayesha |
| author_facet |
Tasnim, Mayesha Nayeem, Jannatul |
| format |
Internship report |
| author |
Nayeem, Jannatul |
| author_sort |
Nayeem, Jannatul |
| title |
Customer service and satisfaction of Janata Bank |
| title_short |
Customer service and satisfaction of Janata Bank |
| title_full |
Customer service and satisfaction of Janata Bank |
| title_fullStr |
Customer service and satisfaction of Janata Bank |
| title_full_unstemmed |
Customer service and satisfaction of Janata Bank |
| title_sort |
customer service and satisfaction of janata bank |
| publisher |
Brac University |
| publishDate |
2019 |
| url |
http://hdl.handle.net/10361/12149 |
| work_keys_str_mv |
AT nayeemjannatul customerserviceandsatisfactionofjanatabank |
| _version_ |
1814308804951539712 |