GAP analysis of consumer’s expectation versus their perception of Sun Home Energy Ltd.’s service

GAP analysis of consumer’s expectation versus their perception of Sun Home Energy Ltd.’s service

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2018.

Dades bibliogràfiques
Autor principal:	Talukder, Md. Mahfuzur Rahman
Altres autors:	Chowdhury, Hasan Maksud
Format:	Internship report
Idioma:	English
Publicat:	BRAC University 2019
Matèries:	Sun Home Energy Limited consumer’s expectation Consumer satisfaction.
Accés en línia:	http://hdl.handle.net/10361/12125

Ítems similars

How HYD meets the customer expectations and maintains a good relationship with them
per: Shawon, MD. Ariful Haque
Publicat: (2018)

Behavioral segment & customer expectation towards telecommunication operators in Bangladesh
per: Akter, Sadia
Publicat: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
per: Imran, Mozammel
Publicat: (2019)

Implementation of tactical strategy to change consumer perception of Fresh Milk Powder
per: Auvik, Shadman
Publicat: (2021)

Factors affecting consumers buying confectionery products (Chocolate)
per: Evan, Ar-Rafi Ahmed
Publicat: (2019)

Customer satisfaction of Triangle Services Limited
per: Islam, Mohammad Saiful
Publicat: (2024)

Consumer protection and satisfaction : legal and managerial dimensions /
per: Gulshan, S. S. (Satnam Singh), 1935-
Publicat: (1994)

Post paid consumer's satisfaction level in Airtel Bangladesh
per: Nahian, Saeed Md.
Publicat: (2015)

Evaluation of consumer services of a commercial bank: a study on Sonali Bank Limited
per: Roy, Shuvagato
Publicat: (2021)

The Effects of surf excel packaging on consumer perception
per: Priyanka, Fahima Mannan
Publicat: (2023)

Extensive research of the consumer perspective on Pant/Pull up diapers. a thorough analysis of Square Toiletries Limited
per: Chowdhury, A S M Rafat Rahim
Publicat: (2022)

Consumer perception about Western banking services in Bangladesh
per: Arin, Taslufa Akter
Publicat: (2014)

Consumer perception on Free Basic App: an empirical study on consumer perception on providing basic internet services to the non-internet users by Facebook
per: Ahmed, Alauddin
Publicat: (2017)

Customer satisfaction on service quality of EXIM Bank
per: Silma, Nowshin Subah
Publicat: (2024)

Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
per: Saquib, Mohammad Nazmus
Publicat: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
per: Islam, Md. Aminul
Publicat: (2019)

Service quality of pricekoto.com
per: Hosain, Md. Abid
Publicat: (2018)

Analysis of consumer perception of fairness creams of youth in Dhaka
per: Taksin, Mohsin Uddin
Publicat: (2016)

Stop selling, start partnering : the new thinking about finding and keeping customers /
per: Wilson, Larry, 1930-
Publicat: (1994)

Consumer behavior /
per: Hoyer, Wayne D.
Publicat: (1999)

Understanding the consumer /
per: Szmigin, Isabelle
Publicat: (2003)

Consumer behavior /
per: Hoyer, Wayne D.
Publicat: (2009)

Customer satisfaction and user interface of Hungrynaki.com
Publicat: (2018)

Customer satisfaction of e-commerce in Bangladesh
per: Nobin, Kamran Hossain
Publicat: (2017)

Consumer perception of foreign brands: usage and refusal of foreign brands
per: Khisa, Oishwarja
Publicat: (2014)

Daraz and 11.11- How it impacts on consumers purchase behavior
per: Habib, Hafsa
Publicat: (2024)

My internship experience at Daily Sun
per: Sayef, Ibtisam
Publicat: (2018)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
per: Prothama, Nilam Fayaza
Publicat: (2018)

Consumer behavior : buying, having, and being /
per: Solomon, Michael R.
Publicat: (2011)

Factors narrowing the audit expectation gap in Bangladesh
per: Mahamud, Mohammad Sanjid
Publicat: (2023)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
per: Hassan, Mahamudul
Publicat: (2023)

The unmanageable consumer /
per: Gabriel, Yiannis, 1952-
Publicat: (2006)

Exploring consumer approach towards MAGGI consumer premiums in Dhaka Metro
per: Sufi, Soad
Publicat: (2017)

A creative journey and internship at Daily Sun
per: Sabatina, Tasmima
Publicat: (2018)

Internship experience at The Daily Sun
per: Anita, Mahin Rahman
Publicat: (2018)

Consumer behaviour in a week /
per: Cave, Susan, 1949-
Publicat: (2001)

The competitive position of BRAC bank as a home loan provider and its impact to the consumers lives
per: Haque, Shahriar
Publicat: (2019)

Analysis and determination of consumer behavior on digital marketing
per: Masherafi, Nishat Rahman
Publicat: (2023)

Consumer behavior : concepts and applications /
per: Loudon, David L.
Publicat: (1993)

Understanding the consumer /
per: Parameswaran, M G.
Publicat: (2003)