An assessment of service quality in Esco Lifesciences (Bangladesh) Pvt. Limited

An assessment of service quality in Esco Lifesciences (Bangladesh) Pvt. Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.

Bibliografiske detaljer
Hovedforfatter:	Ahmed, Kamrunnahar
Andre forfattere:	Ahmed, Riyashad
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2019
Fag:	Esco Lifesciences (Bangladesh) Pvt. Limited Service quality Quality assurance. Customer services > Quality control.
Online adgang:	http://hdl.handle.net/10361/11397

Lignende værker

Elevation of service quality by evaluating service gaps in Rangs Motors Limited
af: Shams, Faiza
Udgivet: (2023)

ISO 9000 and quality movements /
af: Narayan, B.
Udgivet: (1999)

Quality management system : ISO 9000 & ISO 14000 /
af: Mukherjee, Y.
Udgivet: (1998)

Service quality of Jamuna Bank Limited
af: Ausru, Afroza Khan
Udgivet: (2016)

Evaluation of consumer good product through analysis of quality function deployment and quality factors: A study of Horlicks Bangladesh.
af: Lama, Debendra
Udgivet: (2019)

The management and control of quality /
af: Evans, James R. (James Robert), 1950-
Udgivet: (2002)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
af: Andaleeb, Syed Saad, et al.
Udgivet: (2016)

Price, demand & quality Analysis on Igloo Ice Cream
af: Rahman, Shaira
Udgivet: (2023)

Quality : from customer needs to customer satisfaction /
af: Bergman, Bo, 1943-
Udgivet: (1994)

GAP model of service quality: a study on Bank Asia Limited
af: Chaiti, Mashiat Sumaiya
Udgivet: (2018)

Service quality status: Nitol Motors Ltd.
af: Khan, Md. Riasat Azim
Udgivet: (2018)

Internship as a software quality assurance engineer
af: Mahmud, Syed Sakib Salim
Udgivet: (2021)

Ensuring quality service in a outsourced call center company (GENEX Infosys Limited)
af: Ahmed, Zihan
Udgivet: (2016)

Service quality in public and private hospitals in urban Bangladesh: a comparative study
af: Andaleeb, Syed Saad
Udgivet: (2016)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
af: Jahan, Samiah
Udgivet: (2024)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
af: Nuzhat, Ramisa
Udgivet: (2021)

Quality control and assurance in architectural projects of Riddhi Architects DWG (Design work group)
af: Zubayer, Hussain Mohammad
Udgivet: (2024)

Handbook of research on quality assurance and value management in higher education /
Udgivet: (2016)

Service quality of pricekoto.com
af: Hosain, Md. Abid
Udgivet: (2018)

TQM in Roads and Highways Department; Evaluate an approach-how it improves the performance of supply chain to its organization
af: Barua, Ranapriya
Udgivet: (2021)

Quality assurance activities and senior quality assurance software engineer role at Enosis Solutions
af: Fahmiduzzaman, Quazi
Udgivet: (2024)

The structure and measures of service quality perceptions for multiple-encounter services: a study of hospitals in Bangladesh
af: Andaleeb, Syed Saad
Udgivet: (2016)

Quality Assurance in Higher Education : Contemporary Debates /
Udgivet: (2014)

Quality assurance in higher education : trends in regulation, translation and transformation /
Udgivet: (2007)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
af: Tanny, Anisha
Udgivet: (2019)

The structure of service quality perceptions for multiple-encounter services
af: Andaleeb, Syed Saad, et al.
Udgivet: (2016)

ডিমিষ্টিফায়িং সিক্স সিগমা /
af: লারসন, অ্যালান

Credit card operations of Eastern Bank Ltd and opinion of credit cardholders about EBL’s credit card service quality
af: Delwar, Raisa
Udgivet: (2018)

Implementing and sustaining total quality management in health care /
af: Koch, Hugh C. H.
Udgivet: (1992)

Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
af: Andaleeb, Syed Saad
Udgivet: (2016)

Functions of quality assurance department of a pharmaceutical industry in Bangladesh
af: Roy, Pratiti
Udgivet: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
af: Humaira, Nowrin
Udgivet: (2024)

Caring for children: a model of healthcare service quality in Bangladesh
af: Andaleeb, Syed Saad
Udgivet: (2016)

Internship as a Software Quality Assurance Engineer
af: Chowdhury, Shakib Ahmed
Udgivet: (2024)

The quality of life

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

Journey towards QAA (Quality Assurance and Accreditation) mechanism to improve quality education of HELs (Higher Education Institutions) in Bangladesh - issues, challenges and prospects.
af: Islam, Gazi Md. Narul
Udgivet: (2015)

Total quality management of Youngone High tech Sportswear Industries Ltd
af: Rahman, Md.Mizanur
Udgivet: (2019)

An overview of established practices and parameters to ensure quality of a pharmaceutical product
af: Akter, Shimu
Udgivet: (2018)