An assessment of service quality in Esco Lifesciences (Bangladesh) Pvt. Limited

An assessment of service quality in Esco Lifesciences (Bangladesh) Pvt. Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.

Dades bibliogràfiques
Autor principal:	Ahmed, Kamrunnahar
Altres autors:	Ahmed, Riyashad
Format:	Internship report
Idioma:	English
Publicat:	BRAC University 2019
Matèries:	Esco Lifesciences (Bangladesh) Pvt. Limited Service quality Quality assurance. Customer services > Quality control.
Accés en línia:	http://hdl.handle.net/10361/11397

Ítems similars

Elevation of service quality by evaluating service gaps in Rangs Motors Limited
per: Shams, Faiza
Publicat: (2023)

ISO 9000 and quality movements /
per: Narayan, B.
Publicat: (1999)

Quality management system : ISO 9000 & ISO 14000 /
per: Mukherjee, Y.
Publicat: (1998)

Service quality of Jamuna Bank Limited
per: Ausru, Afroza Khan
Publicat: (2016)

Evaluation of consumer good product through analysis of quality function deployment and quality factors: A study of Horlicks Bangladesh.
per: Lama, Debendra
Publicat: (2019)

The management and control of quality /
per: Evans, James R. (James Robert), 1950-
Publicat: (2002)

Customer satisfaction on service quality of EXIM Bank
per: Silma, Nowshin Subah
Publicat: (2024)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
per: Andaleeb, Syed Saad, et al.
Publicat: (2016)

Price, demand & quality Analysis on Igloo Ice Cream
per: Rahman, Shaira
Publicat: (2023)

Quality : from customer needs to customer satisfaction /
per: Bergman, Bo, 1943-
Publicat: (1994)

GAP model of service quality: a study on Bank Asia Limited
per: Chaiti, Mashiat Sumaiya
Publicat: (2018)

Service quality status: Nitol Motors Ltd.
per: Khan, Md. Riasat Azim
Publicat: (2018)

Internship as a software quality assurance engineer
per: Mahmud, Syed Sakib Salim
Publicat: (2021)

Ensuring quality service in a outsourced call center company (GENEX Infosys Limited)
per: Ahmed, Zihan
Publicat: (2016)

Service quality in public and private hospitals in urban Bangladesh: a comparative study
per: Andaleeb, Syed Saad
Publicat: (2016)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
per: Jahan, Samiah
Publicat: (2024)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
per: Nuzhat, Ramisa
Publicat: (2021)

Quality control and assurance in architectural projects of Riddhi Architects DWG (Design work group)
per: Zubayer, Hussain Mohammad
Publicat: (2024)

Handbook of research on quality assurance and value management in higher education /
Publicat: (2016)

Service quality of pricekoto.com
per: Hosain, Md. Abid
Publicat: (2018)

TQM in Roads and Highways Department; Evaluate an approach-how it improves the performance of supply chain to its organization
per: Barua, Ranapriya
Publicat: (2021)

Quality assurance activities and senior quality assurance software engineer role at Enosis Solutions
per: Fahmiduzzaman, Quazi
Publicat: (2024)

The structure and measures of service quality perceptions for multiple-encounter services: a study of hospitals in Bangladesh
per: Andaleeb, Syed Saad
Publicat: (2016)

Quality Assurance in Higher Education : Contemporary Debates /
Publicat: (2014)

Quality assurance in higher education : trends in regulation, translation and transformation /
Publicat: (2007)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
per: Tanny, Anisha
Publicat: (2019)

The structure of service quality perceptions for multiple-encounter services
per: Andaleeb, Syed Saad, et al.
Publicat: (2016)

ডিমিষ্টিফায়িং সিক্স সিগমা /
per: লারসন, অ্যালান

Credit card operations of Eastern Bank Ltd and opinion of credit cardholders about EBL’s credit card service quality
per: Delwar, Raisa
Publicat: (2018)

Implementing and sustaining total quality management in health care /
per: Koch, Hugh C. H.
Publicat: (1992)

Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
per: Andaleeb, Syed Saad
Publicat: (2016)

Functions of quality assurance department of a pharmaceutical industry in Bangladesh
per: Roy, Pratiti
Publicat: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
per: Humaira, Nowrin
Publicat: (2024)

Caring for children: a model of healthcare service quality in Bangladesh
per: Andaleeb, Syed Saad
Publicat: (2016)

Internship as a Software Quality Assurance Engineer
per: Chowdhury, Shakib Ahmed
Publicat: (2024)

The quality of life

Quality of content and services increase customer satisfaction and repeat purchase
per: Akhter, Ferdousi
Publicat: (2024)

Journey towards QAA (Quality Assurance and Accreditation) mechanism to improve quality education of HELs (Higher Education Institutions) in Bangladesh - issues, challenges and prospects.
per: Islam, Gazi Md. Narul
Publicat: (2015)

Total quality management of Youngone High tech Sportswear Industries Ltd
per: Rahman, Md.Mizanur
Publicat: (2019)

An overview of established practices and parameters to ensure quality of a pharmaceutical product
per: Akter, Shimu
Publicat: (2018)