A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiske detaljer
Hovedforfatter:	Jahan, Md. Ashraf
Andre forfattere:	Zaman, Raisa Tasneem
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2019
Fag:	Islami Bank Bangladesh Ltd. Customer satisfaction Banks and banking > Bangladesh.
Online adgang:	http://hdl.handle.net/10361/11392

Lignende værker

Customer satisfaction of Shahjalal Islami Bank Limited.
af: Anjum, Shamiha
Udgivet: (2018)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
af: Suzana, Sazia Afrin
Udgivet: (2024)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Customer satisfaction analysis on general banking of Social Islami Bank Limited (SIBL)
af: Rahman, Sinthia
Udgivet: (2015)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Assessing the HR and online banking system in Islami Bank
af: Rahman, MD. Hafizur
Udgivet: (2024)

Quantitative analysis of Social Islami Bank Ltd and Islami Bank Bangladesh Ltd.
af: Sharif, Mir Ahmmed
Udgivet: (2016)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
af: Chowdhury, Mysha
Udgivet: (2017)

Measuring customer satisfaction based on operational time on Al-Arafah Islami Bank Limited; Mirpur 10 branch
af: Sakif, Tanvir Ahmed
Udgivet: (2018)

Customer satisfaction of Standard Bank Ltd.
af: Zaman, Tazrin
Udgivet: (2017)

Customer satisfaction evaluation of Al-Arafah Islami Bank ltd Mirpur-10 branch
af: Emtu, Esmat Momtaz
Udgivet: (2017)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
af: Fariha, Lamia Jannat
Udgivet: (2023)

General banking & customer service of first security Islami Bank Limited
af: Mahi, Tasnim Kabir
Udgivet: (2024)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Employee job satisfaction of First Security Islami Bank Ltd.
af: Kona, Farzana Rahman
Udgivet: (2018)

Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
af: Bhattacharjee, Mukti
Udgivet: (2017)

Customer satisfaction on general banking of Mercantile Bank Limited
af: Faizah, Humayra
Udgivet: (2017)

Customer service dynamics of Social Islami Bank LTD
af: Paul, Aditi
Udgivet: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Customer satisfaction of The City Bank Limited
af: Tanzim, Kishwar Kaniz
Udgivet: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
af: Bepari, Md. Alamin
Udgivet: (2020)

General banking customer satisfaction: a study on Shahjalal Islami Bank
af: Hossain, Md. Suza-At-
Udgivet: (2016)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

Customer satisfaction level of Standard Bank Limited
af: Anjum, Sabab Al
Udgivet: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Analysis on retail banking and customer satisfaction of One Bank
af: Rahman, MD. Mahbubur
Udgivet: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
af: Islam, Md. Shajidul
Udgivet: (2024)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

Employee satisfaction of Al-Arafah Islami Bank- Paltan Branch employees
af: Ali, Raisa
Udgivet: (2022)

Customer satisfaction on general banking activities of Mercantile Bank Limited
af: Bushra, Abedin
Udgivet: (2016)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
af: Shafin, Md. Shahriar Kabir
Udgivet: (2024)

Customer satisfaction in public banks: a study on Janata Bank Limited
af: Ershad, Shah Zafar
Udgivet: (2017)