A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Manylion Llyfryddiaeth
Prif Awdur:	Jahan, Md. Ashraf
Awduron Eraill:	Zaman, Raisa Tasneem
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2019
Pynciau:	Islami Bank Bangladesh Ltd. Customer satisfaction Banks and banking > Bangladesh.
Mynediad Ar-lein:	http://hdl.handle.net/10361/11392

Eitemau Tebyg

Customer satisfaction of Shahjalal Islami Bank Limited.
gan: Anjum, Shamiha
Cyhoeddwyd: (2018)

Evaluation of customer satisfaction of Shahjalal Islami Bank PLC
gan: Suzana, Sazia Afrin
Cyhoeddwyd: (2024)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
gan: Saad, Kazi Newaz Alam
Cyhoeddwyd: (2019)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
gan: Sumaya, Ayesha
Cyhoeddwyd: (2019)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Customer satisfaction analysis on general banking of Social Islami Bank Limited (SIBL)
gan: Rahman, Sinthia
Cyhoeddwyd: (2015)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

Assessing the HR and online banking system in Islami Bank
gan: Rahman, MD. Hafizur
Cyhoeddwyd: (2024)

Quantitative analysis of Social Islami Bank Ltd and Islami Bank Bangladesh Ltd.
gan: Sharif, Mir Ahmmed
Cyhoeddwyd: (2016)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
gan: Chowdhury, Mysha
Cyhoeddwyd: (2017)

Measuring customer satisfaction based on operational time on Al-Arafah Islami Bank Limited; Mirpur 10 branch
gan: Sakif, Tanvir Ahmed
Cyhoeddwyd: (2018)

Customer satisfaction of Standard Bank Ltd.
gan: Zaman, Tazrin
Cyhoeddwyd: (2017)

Customer satisfaction evaluation of Al-Arafah Islami Bank ltd Mirpur-10 branch
gan: Emtu, Esmat Momtaz
Cyhoeddwyd: (2017)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
gan: Fariha, Lamia Jannat
Cyhoeddwyd: (2023)

General banking & customer service of first security Islami Bank Limited
gan: Mahi, Tasnim Kabir
Cyhoeddwyd: (2024)

General banking and customer satisfaction of Bank Asia Limited
gan: Raihan, Sabbir
Cyhoeddwyd: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Employee job satisfaction of First Security Islami Bank Ltd.
gan: Kona, Farzana Rahman
Cyhoeddwyd: (2018)

Customer service and satisfaction analysis at Prime Bank Ltd.
gan: Jihan, Jaky All Naiem
Cyhoeddwyd: (2024)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
gan: Bhattacharjee, Mukti
Cyhoeddwyd: (2017)

Customer satisfaction on general banking of Mercantile Bank Limited
gan: Faizah, Humayra
Cyhoeddwyd: (2017)

Customer service dynamics of Social Islami Bank LTD
gan: Paul, Aditi
Cyhoeddwyd: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
gan: Rashid, Kamrun Nahar
Cyhoeddwyd: (2019)

Customer satisfaction on customer service of IFIC Bank limited
gan: Mondal, Tanushree
Cyhoeddwyd: (2021)

Customer satisfaction of The City Bank Limited
gan: Tanzim, Kishwar Kaniz
Cyhoeddwyd: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
gan: Bepari, Md. Alamin
Cyhoeddwyd: (2020)

General banking customer satisfaction: a study on Shahjalal Islami Bank
gan: Hossain, Md. Suza-At-
Cyhoeddwyd: (2016)

Customer service and satisfaction of Agrani Bank Limited
gan: Afroz, Sadia
Cyhoeddwyd: (2018)

Customer satisfaction level of Standard Bank Limited
gan: Anjum, Sabab Al
Cyhoeddwyd: (2018)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
gan: Anima, Maisha Ibnath
Cyhoeddwyd: (2020)

Analysis on retail banking and customer satisfaction of One Bank
gan: Rahman, MD. Mahbubur
Cyhoeddwyd: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
gan: Islam, Md. Shajidul
Cyhoeddwyd: (2024)

E-banking services and customer behavior analysis of Agrani Bank Limited
gan: Biswas, Soumithra
Cyhoeddwyd: (2023)

Employee satisfaction of Al-Arafah Islami Bank- Paltan Branch employees
gan: Ali, Raisa
Cyhoeddwyd: (2022)

Customer satisfaction on general banking activities of Mercantile Bank Limited
gan: Bushra, Abedin
Cyhoeddwyd: (2016)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
gan: Shafin, Md. Shahriar Kabir
Cyhoeddwyd: (2024)

Customer satisfaction in public banks: a study on Janata Bank Limited
gan: Ershad, Shah Zafar
Cyhoeddwyd: (2017)