Conducting IVR report in Banglalink to measure customer’s engagement towards this operator

Conducting IVR report in Banglalink to measure customer’s engagement towards this operator

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiske detaljer
Hovedforfatter:	Nowrin, Noshita
Andre forfattere:	Ahmed, Shamim
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2019
Fag:	IVR report Banglalink Telecommunication Relationship marketing.
Online adgang:	http://hdl.handle.net/10361/11381

Lignende værker

Implications of digital business by Banglalink to become a digital first operator of Bangladesh
af: Minhaz, Mohammad Aslam
Udgivet: (2024)

Training and development of Banglalink Digital
af: Alam, Sanjida
Udgivet: (2018)

A report on the effectiveness of the “4 Crore Users Celebration Thematic Campaign TVC” of Banglalink
af: Sabid, Abtahi Mahbub
Udgivet: (2024)

Talent acquisition in Banglalink: challenges and achievement of a recruiter
af: Rahman, Md. Asef
Udgivet: (2018)

Physical asset verification project : Banglalink Digital Communications Ltd.
af: Khan, Abid Salauddin
Udgivet: (2016)

A study on the importance and usefulness of HRIS in Banglalink
af: Kamal, Tarek Ibne
Udgivet: (2018)

A comprehensive analysis of HR operations & employee engagement of Banglalink
af: Haque, Imran Hossain
Udgivet: (2016)

Consumer behavior of Banglalink Digital Communications Limited
af: Islam, S M Sazid
Udgivet: (2019)

Employee satisfaction & HR practices in Banglalink
af: Rahman, Sharifur
Udgivet: (2018)

Administrational operational expense of Banglalink Digital Communications Limited
af: Nipa, Farzana Noor
Udgivet: (2017)

Procurement unit of Banglalink- an analysis on buying process
af: Zaman, Zannnatun Tabassum Binte
Udgivet: (2017)

Employee satisfaction of Banglalink Digital Communication Llimited
af: Nahar, Shamsun
Udgivet: (2018)

CRM through partnership project activities management at Banglalink Priyojon Program – the loyalty based platform
af: Chowdhury, Nirzhar
Udgivet: (2018)

Employee satisfaction of Banglalink
af: Islam, Sadia
Udgivet: (2017)

Churn reduction in Banglalink
af: Ehsan, Asif
Udgivet: (2017)

Telesales unit - Banglalink
af: Bhuiyan, Md. Sabbir Rahman
Udgivet: (2015)

Employee perception of engagement activities and its effects on organizational pride at Banglalink
af: Alam, Md. Faiyaz
Udgivet: (2019)

An analysis of HR operations & employee's satisfaction level in Banglalink
af: Ahsan, Fariya
Udgivet: (2017)

Job satisfaction of employees of Banglalink
af: Faisal, Ahmed Fahim
Udgivet: (2018)

Remuneration and recruitment process of Banglalink
af: Rana, Md. Shohel
Udgivet: (2015)

Banglalink and it’s competitors advantages
af: Rubab, Nuzhat Binta Rahman
Udgivet: (2016)

Contract management process of Banglalink
af: Joy, Mahbubul Alam
Udgivet: (2016)

A study on the importance of HRIS at Banglalink Digital Communication Ltd.
af: Paul, Showrav
Udgivet: (2023)

PMO system of Banglalink
af: Roy, Tanmoy
Udgivet: (2016)

Building a Banglalink ecosystem to enhance self-development skills among RMG workers
af: Abedin, Md. Sadid
Udgivet: (2019)

Ensuring employee engagement by maintaining relationship between organization and employees
af: Siddique, Abu Bakar
Udgivet: (2018)

How fixed asset increases the sustainability of the company
af: Shoily, Sifat Khandaker
Udgivet: (2016)

New dimension for corporate responsibility: digital ecosystem and how Banglalink is engaging in entrepreneurship communities
af: Sibgatullah, Saif
Udgivet: (2019)

Office consolidation & renovation projetcs of Banglalink digital communications limited
af: Tarannum, Tajmeena
Udgivet: (2016)

Banglalink supply chain a case study on procurement process
af: Akter, Sultana Salma
Udgivet: (2018)

Role of automation process of Banglalink procurement department
af: Aman, Sara Kasfia
Udgivet: (2017)

An Analysis of effectiveness of Banglalink’s leave policy
af: Abir, Md. Bashiur Rahman
Udgivet: (2015)

Extensive analysis on the general HR policies of Banglalink Digital Communications Limited
af: Sultana, Mariyam
Udgivet: (2017)

Employee satisfaction of Banglalink Digital Communications Limited Headquarter Tigers Den
af: Rahman, Naziba
Udgivet: (2018)

Operations in the back office for sales force in Banglalink Digital Communications Ltd.
af: Mou, Syeda Aftina Kabari
Udgivet: (2020)

Managing accounts payable: A case on Banglalink Digital Communications Ltd.
af: Saiyara, Nazifa
Udgivet: (2015)

Behavioral segment & customer expectation towards telecommunication operators in Bangladesh
af: Akter, Sadia
Udgivet: (2018)

Digital transformation in the value-added services of Banglalink: from classical services to diverse digital services
af: Mahbub, Daniel
Udgivet: (2019)

Banglalink digital communications limited (Supply Chain)
af: Aziz, MD. Tareq
Udgivet: (2015)

Customer engagement process of X integrated marketing agency
af: Islam, Md. Mariful
Udgivet: (2024)