Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiske detaljer
Hovedforfatter:	Haque, Tasfin Iftekharul
Andre forfattere:	Haque, K.M. Nafiul
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2019
Fag:	Janata Bank Limited BRAC Bank Limited Customer service Banks and banking > Bangladesh. Customer services > Bangladesh > Marketing.
Online adgang:	http://hdl.handle.net/10361/11344

Lignende værker

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af: Nayeem, Jannatul
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Customer satisfaction in public banks: a study on Janata Bank Limited
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Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

General banking activities and customer services of Janata Bank Limited: UGC corporate branch, Dhaka
af: Chowdhury, Redwan Ahmed
Udgivet: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

General banking activities of Janata Bank Limited
af: Roy, Tama
Udgivet: (2021)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
af: Seraj, Anika Binte
Udgivet: (2018)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

General banking activities of Janata Bank Limited
af: Sourov, Arif Ahmed
Udgivet: (2017)

General banking activities of Janata Bank Limited
af: Moyeen, Md. Rafat
Udgivet: (2017)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
af: Kakon, Noshin Sharmila
Udgivet: (2022)

General banking activities of Janata Bank Limited
af: Akter, Farjana
Udgivet: (2021)

Internet banking services of Janata Bank Limited
af: Islam, MD Rafiqul
Udgivet: (2023)

Janata Bank Limited and its general banking activities
af: Nipa, Samapti Akter
Udgivet: (2018)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
af: Fariha, Rishad
Udgivet: (2020)

General banking & customer service of first security Islami Bank Limited
af: Mahi, Tasnim Kabir
Udgivet: (2024)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
af: Sadia, Safa
Udgivet: (2018)

Research on general banking and the functions of Janata Bank Limited
af: Oishi, Sadia Shafique
Udgivet: (2022)

Customer service and satisfaction of Prime Bank Limited
af: Saba, Husnus
Udgivet: (2018)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Customer service and satisfaction of Standard Bank Limited
af: Mandal, Anik
Udgivet: (2016)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Consumer perception about general banking activities of Janata Bank Limited
af: Hridoy, Md. Jubair Ahmed
Udgivet: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

Cheque clearing process of Janata Bank Ltd.
af: Syeeduzzam, Md.
Udgivet: (2018)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

Training and development process of Janata Bank
af: Akter, Fatema
Udgivet: (2019)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
af: Reza, Tahsin Subah
Udgivet: (2018)

General banking activities of Janata Bank Limited Green Road corporate Branch
af: Afroz, Humayara
Udgivet: (2022)

General banking activities of Janata Bank Limited: a study on Mohakhali corporate branch, Dhaka.
af: Hossain, Khandaker Junaed
Udgivet: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
af: Naureen, Sabah
Udgivet: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

General banking and digitalization through the lenses of customer
af: Tasnuva, Rudainah
Udgivet: (2024)

Analysis on the core financial services offered at Sonali Bank Ltd
af: Ira, Faiza Nuren
Udgivet: (2024)

Customer perception on general banking activities of Prime Bank Limited Banani branch
af: Tasnim, Zarin
Udgivet: (2017)

General banking of - Bank Asia Limited: a study on Shyamoli branch
af: Ahammed, Fatima
Udgivet: (2019)

General banking activities of Janata Bank limited, a study on Brahmanbaria corporate branch, Brahmanbaria
af: Farezi, Al
Udgivet: (2021)

Corporate governance of Janata Bank Limited
af: Rahman, Rifayat
Udgivet: (2017)