Factors influencing customer satisfaction in Grameenphone

Factors influencing customer satisfaction in Grameenphone

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiske detaljer
Hovedforfatter:	Deepta, Aqib Wassy
Andre forfattere:	Ghani, Ariful
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2019
Fag:	Customer satisfaction Grameen Phone Limited Telecommunication Consumer satisfaction
Online adgang:	http://hdl.handle.net/10361/11343

Lignende værker

Customer satisfaction of Triangle Services Limited
af: Islam, Mohammad Saiful
Udgivet: (2024)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
af: Taher, Ruzlan Reshaila
Udgivet: (2024)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

The brand image analysis in customer satisfaction of MyBL app
af: Redwan, Nusrat
Udgivet: (2024)

Customer satisfaction of Berger Paints Bangladesh Limited
af: Zaman, Md. Sanjid
Udgivet: (2021)

Customer satisfaction of e-commerce in Bangladesh
af: Nobin, Kamran Hossain
Udgivet: (2017)

Customer satisfaction of Dr. Azmal Hospital Limited
af: Yousuf, M. Ashrafuzzaman
Udgivet: (2021)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

Behavioral segment & customer expectation towards telecommunication operators in Bangladesh
af: Akter, Sadia
Udgivet: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
af: Sakib, Saadman
Udgivet: (2018)

Customer satisfaction to Expressions Limited
af: Mahmud, Md. Riaz
Udgivet: (2020)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Effectiveness of C-express Ltd. delivery system and customer satisfaction
af: Mitra, Tonoy
Udgivet: (2021)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
af: Hussen, Md Ismaile
Udgivet: (2023)

General banking and customer satisfaction of Bank Asia Limited
af: Raihan, Sabbir
Udgivet: (2023)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
af: Raisa, Fabeha
Udgivet: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
af: Islam, Md. Aminul
Udgivet: (2019)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
af: Anima, Maisha Ibnath
Udgivet: (2020)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
af: Naim, Rabiul Islam
Udgivet: (2021)

Customer satisfaction of Mercantile Bank Limited
af: Rodela, Kasphia Mehajabin
Udgivet: (2021)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
af: Humaira, Nowrin
Udgivet: (2024)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
af: Saad, Kazi Newaz Alam
Udgivet: (2019)

Consumer Satisfaction on Biscuit in Bangladesh Market
af: Imran, Mozammel
Udgivet: (2019)

Customer satisfaction of Shahjalal Islami Bank Limited.
af: Anjum, Shamiha
Udgivet: (2018)

Customer satisfaction in public banks: a study on Janata Bank Limited
af: Ershad, Shah Zafar
Udgivet: (2017)

Measuring customer satisfaction on the services of HSBC during Covid-19
af: Binte Iqbal, Sayma
Udgivet: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
af: Prothama, Nilam Fayaza
Udgivet: (2018)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
af: Islam, Sanjida
Udgivet: (2016)