Regent Airways

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiska uppgifter
Huvudupphovsman: Zaman, S.M.Haider
Övriga upphovsmän: Akhter, Rahma
Materialtyp: Internship report
Språk:English
Publicerad: BRAC University 2018
Ämnen:
Länkar:http://hdl.handle.net/10361/11048
id 10361-11048
record_format dspace
spelling 10361-110482019-09-30T04:44:17Z Regent Airways Zaman, S.M.Haider Akhter, Rahma BRAC Business School, BRAC University Airlines industries Regent Airways Aeronautics--Management This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. Cataloged from PDF version of internship report. Includes bibliographical references (page 36). One of my very close friend Zihan sudden called me and asked me what is the timing of Calcutta fare and timing to reach there. I told him about the fare and the timing of our airlines. He managed himself along with his father for a very urgent check up and medical treatment in Bangalore. For the time constraints he cut the Regent fare and as well as cut the tickets of a connecting flight in Bangalore. The day when he arrived with his sick father with all the preparations to reach there safely and all on a sudden he gave a text in the airport that flight will be half an hour delay for a technical reason. At that moment he had nothing to unless waiting. Result is nothing but he missed the appointment and his father did not get a proper treatment in Bangalore for doctor’s tough schedule. They got very disappointed and get back to the city with a broken heart, alas! Yes, I am talking about the delay flight or a cancel flight which is occurring very randomly now a days. Usually we use flight on some urgency or to make any conduct which need very urgent placement. Managing time from work life, going for a better treatment, emergency business plan or meeting for those all stuffs we use flight. It is really hurting when we face a delay flight or cancel flight even if it is right before the departure it will be more painful. Sad but truth is most of the airlines industry make some delay very often. There might be technical issue or might be weather issues or might be some other personal issue to make delay on flight. Whatever the reason is this situation is really embarrassing for the passengers as well as for the authority too. Both the party faces pretty many difficulties solving this problem. Competition with the airlines industries are increasing day by day. Airlines are becoming more familiar also day by day. Apart from the international airlines industries we have few Bangladeshi airlines company. Novo Air, Regent Air, US Bangla, Biman Bangladesh Airlines and United Airlines which currently stop their operation due to bankruptcy. Among these five airlines company in Bangladesh Regent is doing better and trying to do better in the nearest future. Managing passengers is really difficult to any industry. Regent is managing its potential customers very efficiently. There are basically two types of customers. One is business customer and another is economy customer. Regent is managing both the customers in a effective way. To upgrade their sell Regent has different agencies who are selling their tickets everyday in a huge amount. They have their own sales outlets, sales counters too but besides this they have those agencies that are selling their tickets and getting commissions. As the competition is increasing day by day among the airlines industries so it is also becoming very challenging to maintain the proper quality and service to the passengers. Still Regent Airways is trying its level best to ensure the top quality and service ahead. S.M.Haider Zaman B. Business Administration 2018-12-24T09:20:00Z 2018-12-24T09:20:00Z 2018 2018-12 Internship report ID 15304120 http://hdl.handle.net/10361/11048 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 36 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Airlines industries
Regent Airways
Aeronautics--Management
spellingShingle Airlines industries
Regent Airways
Aeronautics--Management
Zaman, S.M.Haider
Regent Airways
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.
author2 Akhter, Rahma
author_facet Akhter, Rahma
Zaman, S.M.Haider
format Internship report
author Zaman, S.M.Haider
author_sort Zaman, S.M.Haider
title Regent Airways
title_short Regent Airways
title_full Regent Airways
title_fullStr Regent Airways
title_full_unstemmed Regent Airways
title_sort regent airways
publisher BRAC University
publishDate 2018
url http://hdl.handle.net/10361/11048
work_keys_str_mv AT zamansmhaider regentairways
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