e-KYC: a much-needed impetus for improving bKash’s current registration method

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Detalhes bibliográficos
Autor principal: Mohsin, Mitra
Outros Autores: Choudhury, Ahmed Abir
Formato: Internship report
Idioma:English
Publicado em: BRAC University 2018
Assuntos:
Acesso em linha:http://hdl.handle.net/10361/11041
id 10361-11041
record_format dspace
spelling 10361-110412019-09-30T04:51:24Z e-KYC: a much-needed impetus for improving bKash’s current registration method Mohsin, Mitra Choudhury, Ahmed Abir BRAC Business School, BRAC University bKash e-KYC BRAC Bank Limited Corporations -- Finance. Banks and banking--Bangladesh. This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. Cataloged from PDF version of internship report. Includes bibliographical references (page 28). In the ever-changing world of technology, the attempt to redefine existing processes into a faster and more efficient version of it, is the goal. The world of finance is not without that thought as well now, because more and technologies are being applied to make everything more accessible and more operational than ever before. Finance and banking is not only in the grasp of the upper income class of society anymore as now the focus has shifted to push for more inclusion rather than exclusion. As a result, more and more efforts are being put in to include the lower income classes of society as well. One of the champions of that movement in Bangladesh have been bKash Limited. One of the most promising companies to have been developed in Bangladesh, bKash have garnered international attention and acclaim for the initiatives they brought forward to introduce mobile financial services into the country. Being the pioneer of mobile banking into the country was not enough to bKash, as they wanted to strive forward with the vision of becoming the pinnacle of mobile finance of the country and then, if possible, move towards the other countries of the world. While they have certainly reached the top of the mobile financial services industry of Bangladesh, they will need to keep looking to find ways to improve upon their existing framework to stay relevant in Bangladesh’s market and if they seriously consider themselves to be good enough to challenge international players. A major step towards that could be the implementation of a new and improved customer registration process called e-KYC which is the electronic version of the KYC (Know Your Customer) process that bKash is currently using. By doing away with the manual input required on part of both the customers and bKash, electronic real time verification of new customers would not only make the procedure much, much faster but also make the entire network more secure for existing customers. This will also allow bKash to be confident about the transparency of its customer base while protecting itself from being a target of fraudulent and illegal activities. The purpose of this paper is to show what both existing and potential customers and the employees of bKash perceive about the existing KYC process of bKash and how theory and evidence from the countries who have implemented the e-KYC procedure show the legitimacy of e-KYC claims of being better than KYC. Mitra Mohsin B. Business Administration 2018-12-23T09:00:48Z 2018-12-23T09:00:48Z 2018 2018-12 Internship report ID 15204075 http://hdl.handle.net/10361/11041 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 30 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic bKash
e-KYC
BRAC Bank Limited
Corporations -- Finance.
Banks and banking--Bangladesh.
spellingShingle bKash
e-KYC
BRAC Bank Limited
Corporations -- Finance.
Banks and banking--Bangladesh.
Mohsin, Mitra
e-KYC: a much-needed impetus for improving bKash’s current registration method
description This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.
author2 Choudhury, Ahmed Abir
author_facet Choudhury, Ahmed Abir
Mohsin, Mitra
format Internship report
author Mohsin, Mitra
author_sort Mohsin, Mitra
title e-KYC: a much-needed impetus for improving bKash’s current registration method
title_short e-KYC: a much-needed impetus for improving bKash’s current registration method
title_full e-KYC: a much-needed impetus for improving bKash’s current registration method
title_fullStr e-KYC: a much-needed impetus for improving bKash’s current registration method
title_full_unstemmed e-KYC: a much-needed impetus for improving bKash’s current registration method
title_sort e-kyc: a much-needed impetus for improving bkash’s current registration method
publisher BRAC University
publishDate 2018
url http://hdl.handle.net/10361/11041
work_keys_str_mv AT mohsinmitra ekycamuchneededimpetusforimprovingbkashscurrentregistrationmethod
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