How HYD meets the customer expectations and maintains a good relationship with them

How HYD meets the customer expectations and maintains a good relationship with them

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiske detaljer
Hovedforfatter:	Shawon, MD. Ariful Haque
Andre forfattere:	Al Bashir, MD. Mamoon
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2018
Fag:	HYD Customer expectations Consumer satisfaction. Customer services. Customer relations.
Online adgang:	http://hdl.handle.net/10361/10979

Lignende værker

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
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Customer satisfaction of Triangle Services Limited
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The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
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Relationship of loyalty programs with customers’ purchase quantity and frequency
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Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
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Udgivet: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
af: Islam, Md. Aminul
Udgivet: (2019)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Customer satisfaction of e-commerce in Bangladesh
af: Nobin, Kamran Hossain
Udgivet: (2017)

Customer relationship with general banking of Al Arafah Islami Bank
af: Mim, Ummay Sauda Alam
Udgivet: (2021)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Customer satisfaction on service quality of EXIM Bank
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Udgivet: (2024)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
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Udgivet: (2018)

Stop selling, start partnering : the new thinking about finding and keeping customers /
af: Wilson, Larry, 1930-
Udgivet: (1994)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)

An overview of Daraz Bangladesh and its operations from vendor to customer
af: Mimo, Mashuq Bin Mizan
Udgivet: (2018)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
af: Taher, Ruzlan Reshaila
Udgivet: (2024)

Factors influencing customer satisfaction in Grameenphone
af: Deepta, Aqib Wassy
Udgivet: (2019)

Customer satisfaction of Berger Paints Bangladesh Limited
af: Zaman, Md. Sanjid
Udgivet: (2021)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
af: Hassan, Mahamudul
Udgivet: (2023)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
af: Momen, MD Moksudul
Udgivet: (2024)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
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Udgivet: (2016)

Customer satisfaction of Mercantile Bank Limited
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Udgivet: (2021)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Customer service & customer’s satisfaction of Trust Bank Limited
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Udgivet: (2021)

Customer satisfaction on customer service of IFIC Bank limited
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Udgivet: (2021)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
af: Hussen, Md Ismaile
Udgivet: (2023)

An Analysis of Customer Satisfaction at City Bank Limited
af: Siddique Rafi, Ashfaqul Islam
Udgivet: (2023)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Quality : from customer needs to customer satisfaction /
af: Bergman, Bo, 1943-
Udgivet: (1994)

Customer satisfaction level of Al-Arafah Islami Bank Limited
af: Shahed, Ariful Alam
Udgivet: (2015)

Successful customer retention in a week /
af: Smith, Jane
Udgivet: (2000)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
af: Yousuf, M. Ashrafuzzaman
Udgivet: (2021)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
af: Imran, Mozammel
Udgivet: (2019)

Factors affecting consumers buying confectionery products (Chocolate)
af: Evan, Ar-Rafi Ahmed
Udgivet: (2019)

Customer satisfaction to Expressions Limited
af: Mahmud, Md. Riaz
Udgivet: (2020)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

General banking and digitalization through the lenses of customer
af: Tasnuva, Rudainah
Udgivet: (2024)