Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Detaylı Bibliyografya
Yazar:	Seraj, Anika Binte
Diğer Yazarlar:	Adrita, Ummul Wara
Materyal Türü:	Internship report
Dil:	English
Baskı/Yayın Bilgisi:	BRAC University 2018
Konular:	Bank Asia Limited Customer service Bank management. Banks and banking > Bangladesh. Customer services.
Online Erişim:	http://hdl.handle.net/10361/10977

Benzer Materyaller

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
Yazar:: Alam, Farzana
Baskı/Yayın Bilgisi: (2022)

Customer satisfaction on customer services of UCB Bank
Yazar:: Afroz, Ridita
Baskı/Yayın Bilgisi: (2023)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
Yazar:: Rashid, Kamrun Nahar
Baskı/Yayın Bilgisi: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
Yazar:: Nova, Sanjana Azad
Baskı/Yayın Bilgisi: (2023)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
Yazar:: Sadia, Safa
Baskı/Yayın Bilgisi: (2018)

General banking of - Bank Asia Limited: a study on Shyamoli branch
Yazar:: Ahammed, Fatima
Baskı/Yayın Bilgisi: (2019)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
Yazar:: Fariha, Rishad
Baskı/Yayın Bilgisi: (2020)

Customer service and satisfaction analysis at Prime Bank Ltd.
Yazar:: Jihan, Jaky All Naiem
Baskı/Yayın Bilgisi: (2024)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
Yazar:: Tanny, Anisha
Baskı/Yayın Bilgisi: (2019)

Customer service and satisfaction of Prime Bank Limited
Yazar:: Saba, Husnus
Baskı/Yayın Bilgisi: (2018)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
Yazar:: Talukder, Shuvojyoti
Baskı/Yayın Bilgisi: (2023)

Customer satisfaction on services of Sonali bank Limited
Yazar:: Akib, Ahanak
Baskı/Yayın Bilgisi: (2022)

Customer satisfaction on customer service of IFIC Bank limited
Yazar:: Mondal, Tanushree
Baskı/Yayın Bilgisi: (2021)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
Yazar:: Shafin, Md. Shahriar Kabir
Baskı/Yayın Bilgisi: (2024)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
Yazar:: Sumaya, Ayesha
Baskı/Yayın Bilgisi: (2019)

Customer service and satisfaction of Janata Bank
Yazar:: Nayeem, Jannatul
Baskı/Yayın Bilgisi: (2019)

Customer service & customer’s satisfaction of Trust Bank Limited
Yazar:: Fardous, Farhin
Baskı/Yayın Bilgisi: (2021)

Customer service and satisfaction of Standard Bank Limited
Yazar:: Mandal, Anik
Baskı/Yayın Bilgisi: (2016)

Customer service and satisfaction of Agrani Bank Limited
Yazar:: Afroz, Sadia
Baskı/Yayın Bilgisi: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
Yazar:: Mahnaz, Samanta
Baskı/Yayın Bilgisi: (2019)

Customer perception on general banking activities of Prime Bank Limited Banani branch
Yazar:: Tasnim, Zarin
Baskı/Yayın Bilgisi: (2017)

General banking & customer service of first security Islami Bank Limited
Yazar:: Mahi, Tasnim Kabir
Baskı/Yayın Bilgisi: (2024)

General banking and customer satisfaction of Bank Asia Limited
Yazar:: Raihan, Sabbir
Baskı/Yayın Bilgisi: (2023)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
Yazar:: Naureen, Sabah
Baskı/Yayın Bilgisi: (2021)

Critical aspects of general banking and employee behavior that improves customer experience
Yazar:: Dhera, Rejwana Zannat
Baskı/Yayın Bilgisi: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
Yazar:: Haque, Tasfin Iftekharul
Baskı/Yayın Bilgisi: (2019)

Retail Banking and Customer Service (City Bank, Banani Branch)
Yazar:: Yasmin, Nabila
Baskı/Yayın Bilgisi: (2016)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
Yazar:: Nuzhat, Ramisa
Baskı/Yayın Bilgisi: (2021)

General banking and digitalization through the lenses of customer
Yazar:: Tasnuva, Rudainah
Baskı/Yayın Bilgisi: (2024)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
Yazar:: Kakon, Noshin Sharmila
Baskı/Yayın Bilgisi: (2022)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
Yazar:: Bithi, Sabekun Nahar
Baskı/Yayın Bilgisi: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
Yazar:: Tasnim, Zarin
Baskı/Yayın Bilgisi: (2022)

Analysis of customer service and general banking activities of Exim Bank Ltd.
Yazar:: Shafi, Md. Rafi
Baskı/Yayın Bilgisi: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
Yazar:: Biswas, Soumithra
Baskı/Yayın Bilgisi: (2023)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
Yazar:: Saad, Kazi Newaz Alam
Baskı/Yayın Bilgisi: (2019)

Employees’ job satisfaction of Bank Asia Mohakhali branch
Yazar:: Tasnim, Nazia
Baskı/Yayın Bilgisi: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
Yazar:: Afroz, Nadia
Baskı/Yayın Bilgisi: (2018)

Impact of e-services on general banking of SBAC bank
Yazar:: Idid, Md. Rehanul Amin
Baskı/Yayın Bilgisi: (2024)

Service efficiency and customer analysis of E-banking at Dhaka Bank
Yazar:: Abdullah, Zakir
Baskı/Yayın Bilgisi: (2023)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
Yazar:: Reza, Tahsin Subah
Baskı/Yayın Bilgisi: (2018)