Sadia, S., & Zaman, R. T. (2018). Improving customer service and satisfaction of National Bank Limited (NBL): A study on Mirpur branch. BRAC University.
Citação do estilo Chicago (17ª ed.)Sadia, Safa, e Raisa Tasneem Zaman. Improving Customer Service and Satisfaction of National Bank Limited (NBL): A Study on Mirpur Branch. BRAC University, 2018.
Citação MLA (8ª ed.)Sadia, Safa, e Raisa Tasneem Zaman. Improving Customer Service and Satisfaction of National Bank Limited (NBL): A Study on Mirpur Branch. BRAC University, 2018.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.