Citação norma APA

Sadia, S., & Zaman, R. T. (2018). Improving customer service and satisfaction of National Bank Limited (NBL): A study on Mirpur branch. BRAC University.

Citação norma Chicago

Sadia, Safa, and Raisa Tasneem Zaman. Improving Customer Service and Satisfaction of National Bank Limited (NBL): A Study on Mirpur Branch. BRAC University, 2018.

Citação norma MLA

Sadia, Safa, and Raisa Tasneem Zaman. Improving Customer Service and Satisfaction of National Bank Limited (NBL): A Study on Mirpur Branch. BRAC University, 2018.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.